King County Sheriff's Office 911 Communications Specialist Job at King County Sheriff's Office
General job duties are as listed but not limited to the following:
- Receive, prioritize, and route 911 and non-emergency calls (such as citizen concerns or complaints) from the public, transfer calls and calls received directly from other agencies.
- Enter non-emergent caller's information and dispatches according to priority or transfer/refer to the appropriate agency. Gather information from calling parties and enters the type, location, source and all information for emergency calls into Computer Aided Dispatch (CAD) System.
- Triage emergency requests for assistance. Relay pertinent information between responders via radio.
- Assign emergency response priority by determining if an immediate response could save lives or prevent crimes.
- Route calls for assistance to the correct Dispatcher or appropriate agency, communicate with emergency agencies.
- Retrieve information from State and National computer networks regarding wanted persons, stolen property, vehicle registration, stolen vehicles, restraining orders, criminal histories, parolees and other related information; relay information to officers in the field
- Manage multiple radio frequencies and radio communications simultaneously
- Communicate effectively with confused, upset, hostile, or distraught people by phone, while gathering the information necessary to send the correct responders and equipment to the scene.
- Communication center employees may hear and need to respond to graphic descriptions of violence and/or injury.
- Record information and maintain required logs, event cards and other forms during periods of computer aided dispatch down time.
Job Type: Full-time
Pay: Up to $41.62 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
- 4x10
COVID-19 considerations:
All employees are required to receive Covid-19 vaccinations.
Ability to commute/relocate:
- Renton, WA 98056: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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