Virginia Beach is the largest city in the Commonwealth of Virginia and the 39th largest city in the U.S., Virginia Beach is recognized worldwide as one of the best places to live, work and do business. We are located on the beautiful coast of the Atlantic Ocean in the southeastern part of Virginia.

Librarian III- Assistant Branch Manager

• Serves as the Assistant Branch Manager or second in command within a library branch or unit in the absence of the Branch Manager/Unit Manager, Librarian IV.
• May assume all relevant duties of the Branch Manager/Unit Manager, Librarian IV, during their absence.
• May serves as building/unit manager to ensure the safety, security, and comfort of internal and external customers, in absence of the Librarian IV.
• Serves as a member of the Branch/Unit Management Team.
• May supervise Librarian IIs and supervisors who oversee services or initiatives within a branch or unit.
• Supervises librarians and/or paraprofessional staff, document performance and conduct annual employee evaluations to provide feedback, identify training needs and set goals for staff.
• May Formalize and sustain partnerships with community organizations, government agencies, and other entities to bolster the library's mission.
• Identifies training needs and opportunities and develops training programs collaboratively to provide staff with the skills to deliver quality service.
• Participates in a team process to develop the criteria to interview; evaluates and selects candidates to hire the best applicant(s); and assists in the preparation of work schedules to maintain optimum staffing at all times to provide quality customer service.
• Leads staff meetings and discussions to explore continued improvement opportunities, solicits feedback, promotes teamwork, and provides training.
• May lead departmental strategic teams to develop library system policies and procedures. Works with Librarian IV, Branch Manager/Unit Manager, to develop, suggest, interpret, and carryout systemwide policies and procedures within assigned branch/unit.
• Researches and analyzes a variety of information, including the identification of outside funding sources, to create a budget to seek adequate funding for agency operations; and directs the expenditure of funds and evaluates the budget to ensure resources are used effectively.
• May identify and analyze vehicle/equipment problems to determine course of action or solution to ensure safety, security, and comfort of internal and external customers.
• Documents accident, personnel, and incident reports to comply with City, State, and Federal guidelines. Understands and explains library policies and procedures to customers and staff to resolve conflicts and achieve mutually agreeable resolutions.
• Develops and fosters a process improvement environment by encouraging ideas, identifying trends, and evaluating processes and data.
• Resolves information service-related complaints to maintain good public relations. Assists customers with circulation, information service, and programming needs.
• Assists Library Leadership in implementing department and city goals and objectives to provide guidance to staff.
• Learns, understands, and incorporates current trends to predict the direction of change and design responsive library services.
• Reviews and informs staff of new materials to maintain high quality information giving skills. Implements branch/division, department, and city goals and objectives.
• Leads, facilitates, and participates in city and department teams to develop strategic plans, resolve problems, and improve current processes.
• Analyzes library collections to determine circulation patterns, identifies weak areas, and recommends purchasing of items to keep the collection current and responsive to customer needs.
• Oversees collection maintenance efforts by branch/unit staff to ensures collection maintenance activities adhere to systemwide projects, initiatives, policies, procedures, and timelines.
• May coordinate the oversight and maintenance of Library fleet vehicles.
• May be required to drive, and train staff, on the safe use of city fleet vehicles and equipment to offer programming and services at Library outreach locations.
• Performs other job duties requiring skills, knowledge and physical requirements as demanded by those duties described or less. Individual assignments will be determined by the supervisor based on then current workloads and department needs.