Position Objectives

Under general guidance from the Library Director and Assistant Director, a Library Assistant performs a wide variety of clerical and circulation duties in accordance with established policies.

A major part of the Library Assistant’s duties will involve patron assistance, and considerable emphasis must be placed on interactions with the public. This position is non-exempt under the guidelines of the Fair Labor Standards Act.

Duties & Responsibilities

ILLUSTRATIVE EXAMPLES OF WORK:

• Circulation

  • Computer check-in and check-out of books and other materials.

  • Answers telephone promptly while on desk duty.

  • Empties book drops daily as assigned.

  • Performs library opening and closing procedures when needed.

  • Reserves books as requested by patron, and calls patrons when books are available.

  • Prepares daily newspapers and periodicals for shelving as assigned.

  • Prepares library cards for patrons following library procedures.

  • Is familiar with complaint procedures; documents and handles initial problems; refers these to the Library Director if necessary.

  • Shelves materials and reads shelves for accuracy as assigned.

  • Performs other tasks as assigned.

  
  

• Patron Assistance

  • Provides reader’s advisory services for patrons.

  • Provides instruction on use of computer catalog.

  • Greets patrons pleasantly, in person or on the telephone.

  • Assists patrons using the Internet, copier and fax.

• Continuing Education

  • Attends staff meetings and training sessions as required.

  • Attends area, regional, and statewide workshops on request.

• All other duties as assigned

Minimum Requirements

• Strong written and oral communication and customer relations skills.

• Familiarity with library procedures and materials.

• Ability to deal tactfully with the public and with co-workers

• Ability to work independently.

• Ability to bend, stoop, lift book bags, push loaded book cart.

• Computer knowledge and skills, including Internet and word processing.

• Valid North Carolina driver’s license.

Desirable Training and Experience

• Public library experience.

• College education desirable, high school required.

How to

PRE-EMPLOYMENT DRUG SCREENING AND BACKGROUND CHECK IS REQUIRED

APPLICANTS WILL BE GIVEN CREDIT ONLY FOR INFORMATION PROVIDED IN RESPONSE TO THIS ANNOUNCEMENT. No additional information will be solicited by the McDowell County; therefore, persons who submit incomplete applications may not receive full credit for their education, training and experience.

McDowell County is an equal opportunity employer. It is the policy of the County to recruit, hire, train and promote individuals without regard to age, sex, race, color, religion, political affiliation or national origin. The County will interactively work with disabled applicants and employees to identify reasonable accommodations that will allow the individual to perform essential job functions.

McDowell County participates in E-Verify.

Applications are available:

• on our website:

www.mcdowellhrportal.org- under “Job Opportunities”

• McDowell County Administration Building(s):

60 East Court St Marion, NC 28752

25 W Fort Street Marion, NC 28752

Applications can be submitted:

• Online at www.mcdowellhrportal.org

• in person at the County Administration building:

60 East Court Street Marion, NC 28752

25 W Fort Street Marion, NC 28752

• or by Mail to:

McDowell County Human Resources

60 East Court Street Marion, NC 28752

• or by email to:

employment@mcdowellgov.com