Lincoln Service Manager Job at Sentry Lincoln

Sentry Lincoln Medford, MA 02155

Job Summary

Automotive Service Manager - Medford - Lincoln

Sentry seeks to add a service manager to supervise its high-volume service desk in Medford. We are looking for someone with strong customer handling, organizational and communications skills; you must think well on your feet and be able to make decisions on the fly while working well in a team. Your primary focus will be overseeing our Lincoln service desk and thus you will often be directly involved in assisting customers, but this is not a service advisor position. Ford-Lincoln experience is helpful but not required.

About Sentry

Sentry is a group of Ford, Lincoln and Mazda franchised dealerships located in the eastern Massachusetts area. The company’s dealerships are located in Medford and Shrewsbury. Together, the dealerships employ 100 people and have annual sales of approximately $100 million, including about 2000 new and used retail unit sales as well as service, parts, and rent-a-car operations. The company’s operating focus on outstanding service, excellent selection, and competitive prices has led to steady growth over the last decade. Sentry is the largest retailer in metro Boston with both Ford and Lincoln franchises. Sentry is a volume-oriented, family-owned company that truly cares about its employees and its customers, and we insist on doing business with integrity. We also have a corporate goal to support worthy causes in the communities where we do business, primarily involving children and families fighting poverty and homelessness.

Sentry’s "the right way to buy a car" tagline is more than just a tagline. Sentry has been a leader in customer satisfaction, winning the North American Customer Excellence Award, President’s Premier Club Award and the President's Award – Ford Motor Company’s highest honor for customer satisfaction - a record eleven times. By taking a different approach than many dealerships, we are able to stand apart from our competitors.

For more information about Sentry, visit www.sentryautogroup.com.

· Industry-leading benefits include health & dental, short & long term disability insurance, life insurance, paid vacation, and 401(k) plan

· Women and men are both encouraged to apply. We are an equal opportunity employer.

· A valid drivers’ license is required.

· Sentry strives to maintain a drug free workplace. All offers of employment contingent on a drug screen.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave

Day range:

  • Monday to Friday
  • Weekend availability

Shift:

  • 10 hour shift

Experience:

  • auto dealership service management: 1 year (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location: In person




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