Manager of Clinical Development Job at Tend
Manager of Clinical Development
At Tend, we’re combining top-notch care with soothing and safe environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.
Reimagining dentistry takes a unique and diverse team, all working together through commitment, collaboration, and creativity to create the world’s first dental wellness experience. Join the team that makes going to the dentist an experience people look forward to.
The Manager of Clinical Development reports to the Chief Dental Officer.
Core Responsibilities
- This leader develops and manages Clinical Development Program, including a program roadmap for professional development content programs. The Clinical Development Program shall include: (1) proactive growth of performance, (2) performance improvement, and (3) quality of care improvement (Clinical Support Program).
- The Manager works closely with studio and field clinical leaders to enter, track, and exit providers through the Clinical Development Program.
- They will create programs that focus on specific skill sets that improve patient outcomes of care.
- This leader is able to identify and develop internal talent for mentorship and education.
- This leader is able to assess and manage relationships with external educational partners.
- They will create and manage Continuing Education programs, both virtual and in-person.
- The Manager collaborates with the Senior Manager of Learning & Development to effectively develop, produce, and roll-out training and assessments for clinical teams that utilize adult learning best practices.
- This leader creates short-term and long-term strategies for enhancing professional learning.
- The Manager oversees soft skills and hospitality development and training programs for clinical personnel.
- The Manager works with RCM to provide information and guidance on provider license renewal in each market.
- They will incorporate feedback, suggestions and recommendations as necessary to enhance effectiveness and value delivered to providers regarding content and format of programs.
- They will attend select professional conferences for purposes including scouting presenters and tracking popular CE topics.
- This leader will vet course presenters and course content for inclusiveness and for fit within Tend workflows.
Key Functional Competencies
- Instructional design for adult learners
- Event planning and execution
- Project management
- Able to collaborate with leaders from other departments
- Utilizes data to inform decisions
Educational/Experience Requirements
- Bachelor’s Degree
- 5+ years experience in healthcare
- 3+ years experience in leading training, onboarding and team member engagement in a dental healthcare setting
#hub2022
Pay Range: $100K - $125k
The Tend difference:
Tend is a place where dentistry is transformed into the empowering, human, and joyful experience it should be—for your patients, and for you.
We’re patient-obsessed:
The highest standard of care - Our providers always adhere to ADA guidelines
Outcomes over quotas - We respect provider autonomy and put patient needs first
Beautiful dental studios - Our award-winning spaces are designed to soothe and delight patients
An infusion of hospitality - We want your patients to look forward to seeing you
We’re provider-obsessed:
Warm, collaborative culture - We’re an inclusive, curious team that’s driven by excellence
Career development - We provide in-person mentorship and free, world-class courses
High-tech environment - Our dental studios are equipped with cutting-edge clinical technology
Top-notch compensation package - We offer best-in-class base pay and comprehensive benefits
Tend is an Equal Opportunity Employer:
Tend is committed to promoting a work environment in which differences are respected, employees are treated fairly, and individual contributions are valued and rewarded. We are proud to be an Equal Opportunity Employer.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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