There could not be a more exciting time to begin a career in the Fitness Industry than now! A recent article by Zippia stated that the current global fitness market is over $87 Billion and by 2028 is projected to grow to over $434 Billion!! So as you can see this is a perfect time to get in ground level with a local company that has proven themselves in the fitness industry.

We are looking for EXPERIENCED Sales people that want an amazing career in the fitness industry and unbelievable advancement opportunities. This is not a sit around and wait sales position. We are looking for people that are hungry and motivated to not only earn a great paycheck but show they are driven and have the desire to prove that they are management material. We are ONE of the only companies left that we know of where not only will management be paid off of net profits but also be able to earn a percentage of ownership for the individual location. And as a multi-unit manager, you have the capability of earning a percentage of multiple locations!

The Membership Representative will showcase Northwest Fitness Company by providing a welcoming, informative, and entertaining experience for all members and guests during their visits. The Membership Representative is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members. This service must translate into exceeding personal revenue targets issued by management through both internal and external prospecting. This is a full-time position reporting directly to the Assistant General Manager & the General Manager.

VITAL DAILY RESPONSIBILITIES

Lead Generation & Appointment Booking

External marketing, promotions, and prospecting. This is a daily activity and requires off site promotions including distributing passes, building relationships with local merchants and branding events to inform the community of Northwest Fitness Company and services, ultimately resulting into leads. Internal marketing and prospecting. This includes collecting leads at the point of enrollment and from the current member base through relationship building and updating referrals. These activities must translate into lead gathering. Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company. Ensure that appointments are booked to translate into enough guests and meet or exceed monthly guest goal set forth by the company.

Guest Touring, Membership Presentations, & Personal Production

Ensure that 100% of guests are presented the “Fitness Tour” when touring guests around the gym. Use the company approved presentation when presenting membership options to non-members. Making sure each new member meets a manager before completing the sales process and exiting the gym. Ensure Personal Sales goals are met or exceeded each month. The expectations of a Membership Representative activities will be discussed in the interview. Ensure Sales Drivers are Held accountable to meeting or exceeding the required sales behaviors that will lead to delivering the Key Metrics set forth by management. Ensure integrity of each sale by attaching supporting documents and signature with each agreement.Another part of the job geared towards maintaining long-term relationships with the customer is assisting members with monthly workouts to follow through on the sale and help make sure members achieve their results.

Customer Service

Follow up with members that have enrolled to ensure we are creating long-term relationships by following through on what is promised during the enrollment period. Provide the highest level of customer service possible when communicating and interacting with guests. Assist in maintaining a clean and operational facility.

Miscellaneous

Sales Schedule: All Membership Representatives must be available to work Weekends and Holidays. Requests for days off must be given in writing and exceptions can be made by the General Manager.

QUALIFICATIONS:

There are many skills we look for but there are two things we look for the most, which are a positive attitude and a good personality. In addition to the positive attitude and good personality it would be helpful to have a background in sales but will not be required.

1) Knowledge, skills & abilities

• In-depth knowledge of sales practices and techniques.
• General understanding of Fitness Industry.
• Ability to work with computers.
• Must have good interpersonal communication skills.
• Excellent customer service skills
• Independent, self-starter with strong organizational skills.
• Must be a team player

2) Minimum certifications

• Must complete company sales training and orientation program.

3) Minimum experience:

• 1-2 years sales experience preferred.

4) Physical Requirements:

• Must be able to lift 45 lbs.
• Typing, using the telephone and computer mouse
• Frequent sitting, standing, walking, and stair climbing
• Ability to demonstrate proper fitness techniques

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Job Type: Full-time

Pay: $36,120.00 - $103,200.00 per year

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Puyallup, WA 98373: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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