Merchandising Programs Manager

Vendor Dropship Responsibilities

• Oversight of implementation of program strategy and objectives related to Vendor Drop Ship
• Coordinates cross functional efforts to ensure program benefits are achieved
• Identify risks and create associated mitigation plans, drives issue resolution
• Provide oversight that all compliance requirements are addressed by business leaders within the program
• Create and manage program communication and status reporting to support transparency to senior leadership
• Lead user acceptance testing including test plans, use cases, scripts, execution and issue resolution
• Support item management activities and work directly with supplier on non-stock item adds

SPP Responsibilities

• Manages all administrative aspects for the Essendant’s Supplier Performance Program and existing Supplier Performance Tracking Program, both directly and indirectly through a team. These duties will include:
  • Managing resources, processes, and systems that drive the Supplier Performance Program.
  • Researching and analyzing disputed PLSR charges by facility and supplier, including coordinating with appropriate departments to reach resolution.
  • Work in partnership with Category to address suppliers’ delivery performance and integrate performance measurements into category strategies where relevant.
  • Overseeing all billing processes related to the Supplier Performance Program including existing Supplier Performance monthly billing and quarterly debit reversal files.
  • Responsibility for maintenance and enhancement of the SPP scorecard.
  • Driving process and systems changes by working with IT to streamline the management of the Supplier Performance processes.
• Drive ongoing cross-functional collaboration (Merchandising, Operations, Logistics, Inventory, IT) to improve Essendant and supplier supply chains.
• Develop reporting to track and monitor budgeted performance.
• Develop IT roadmap to enhance and update backend Supplier Performance Program systems.
• Develop business processes and systems understanding across all operations functions.

Skills/Knowledge Required

• Strong interpersonal, communication, and collaborative skills to interact with internal and external customers.
• Ability to lead, train, and supervise a team.
• Effective time management and organizational skills.
• Strong problem-solving skills - inquiry, analysis, fact finding, solution identification and standardization.
• Strong ability to understand data and interpret the data into reporting that can be easily understood by all levels of management.
• Ability to create impactful presentations that clearly and succinctly communicate information.
• PC skills: E-mail, Word, Excel, PowerPoint, Access.

Education and Experience

• Bachelor’s Degree required
• Minimum of three years’ experience in Merchandising; three to five years of experience preferred.

Benefits

• Health benefits (Medical, Dental, Vision)
• 401k with matching
• Company Holidays
• Overtime Pay for hourly employees
• Paid Vacation, Floating Holidays, and Sick Time
• Maternity and Parental leave benefits
• Employee discount
• Tuition Reimbursement
• Employee Assistance Program

ESSENDANT Inc. is a leading national distributor that fuels its customers growth with a vast product assortment, world-class fulfillment network and a full suite of advanced sales and marketing tools. We strive for more than just success – we believe in building partnerships with our customers and our employees. Our business wouldn’t be thriving without our hardworking team members. We value all they bring to our company and offer a work environment that fosters training, mentoring and personal growth. We are one team with endless possibilities. We are Essendant.

ABOUT ESSENDANT

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)