The Microsoft Exchange Administrator is responsible for the effective configuration and management of our 2019 Exchange Hybrid Environment, which includes Exchange 2019 and Exchange Online. The Exchange Administrator will be responsible for the planning, environment prep, and oversight of an Exchange Online migration. In addition, the O365 Administrator will administer and maintain our Mobile Device management solution in Intune. They will assist with the management of our Active Directory/Azure Active Directory and will be engaged in other mail related projects such as DLP and MIP.

Advanced Technical Responsibilities

· Administer and maintain Exchange Hybrid system, including all related email services and integrations such as Proofpoint, FireEye, and Smarsh.

· Administer and maintain Exchange Online Environment, including areas of DLP, MIP, Compliance Center

· Responsible for solution design to meet business requirements

· Responsible for Archiving Solution, MRM Retention Policies, Advanced Threat Protection, and meeting compliance standards and regulations

· Manage Active Directory and Azure Active directory functions

· Assist team members in resolving system outages, security issues, and other required technical support. Perform server maintenance, new installations, and upgrades.

· Responsible for the preparation of Exchange environment for an Exchange Online Migration

· Responsible for planning and oversight of Exchange Online Migration

· Defining and evolving strategy and Standard Operating Procedures (SOP) for Exchange and other M365 services following the group's standards

· Develop and document an Operations Manual for Exchange services, adhering to defined policies

· Monitor Exchange mail flow to ensure optimal delivery

· Review, test, and make recommendations for standard email practices

· Assist in monitoring anti-spam appliance to ensure it's functioning optimally and not impacting mail flow

· Incident and Problem Management: will provide expertise for complex incidents and problems, escalation point for L1 and L2, interface with Microsoft Support and various partners, and perform troubleshooting to identify root cause of issues

· Assist teams to configure and support Microsoft Endpoint Configuration Management (Intune)

· Participate in projects to evolve or implement the new features of the Office 365 platform

· Day-to-day Operation issues, Service Requests, and Project tasks related to Exchange infrastructure

· Respond and resolve escalated system incidents, problems or outages and accurately report and document solutions

Knowledge, Skills, and Abilities

· Advanced proficiency in administering Microsoft Windows 2012, and Exchange 2019 Server operating systems.

· Advanced proficiency in administering hybrid O365 and Microsoft Exchange environments.

· Experience working with Active Directory, Group Policy, and PowerShell

· Strong analytical and problem-solving skills. Must be able to resolve system outages, where responsible; determine, locate, and correct hardware/software problems; document and prevent recurrence.

· Experience and skills in security best practices, including but not limited to: server patches, update management, and alert response.

· Excellent communication skills. Ability to communicate effectively, both orally and in writing, using the English language with or without the use of auxiliary aids or an interpreter.

· Team player. Ability to work cooperatively with others and contribute to a diverse workplace.

Minimum Qualifications

· 5 years work experience in Exchange administration

· At least two years of this experience to include the administration of both Microsoft O365 and Microsoft Exchange in a hybrid (cloud/on-premise) environment.

· At least two years of this experience must include hands-on experience administering Active Directory/Azure Active Directory in a Windows 2012, 2016 or 2019 Server environment.

· At least one year of demonstrated proficiency scripting with PowerShell in a business environment.

Job Type: Full-time

Pay: $80.00 - $90.00 per hour

Benefits:

• Referral program

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• hybrid Exchange Server and Exchange Online: 2 years (Required)
• Active Directory/Azure AD: 2 years (Required)
• PowerShell: 1 year (Required)
• Exchange Server 2016 or Exchange Server 2019: 5 years (Required)

Work Location: Remote

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