North Wing Team Member: Part-Time Job at Unclaimed Baggage
Location: Unclaimed Baggage: Retail
Position: Part-Time North Wing Team Member
Basic Function: This position requires a professional, positive, friendly presence while interacting with guests on the retail floor as well as ensuring that other job duties and responsibilities are being fulfilled. The main task of this position is to interact with guests. Engage them to find out where they are from and how they heard about Unclaimed Baggage. Make every effort to ensure that each guest you encounter is having an exceptional shopping experience and if they aren't, understand what you can do to help the situation. Selling is our goal! That’s simply assisting and helping people find what they want or need.
General Responsibilities:
- Be familiar with location of merchandise and help guests locate items
- Keep merchandise on fixtures sized and organized
- Fixtures are to be kept clean and dusted
- Be familiar with Fitting Room procedures and operational practices
- Be familiar with the Fragrance Counter procedures and operational practices
- Maintain signage within the department
- Basic function and understanding of the cash register will be required
- Stocking merchandise may be required at times
- Be responsible to carry out discount strategy as the Dept Head gives instruction
- Report all suspicious activity or shoplifting to Asset Protection, Manager, or Assistant Manager
- Be accountable for completion of daily task list for department
- All other tasks assigned by management
Physical Requirements:
- Ability to stand and walk for long periods of time
- Light to moderate lifting is required
- Repetitive motion required
Schedule Hours:
- Position requires team member to be at work as early as 7:00 am and stay as late as 6:30-7:30 pm; as late as 8 pm on Saturdays. Flexibility in scheduling is required.
- Saturdays are mandatory.
- All major holidays are also a mandatory (excluding Thanksgiving Day and Christmas Day)
- Wednesday and Friday of Thanksgiving Week are mandatory
- Annual Winter & Ski Event (1st Saturday in November) mandatory
Reporting Relationship: Reports directly to North Wing Supervisor
About Unclaimed Baggage:
Unclaimed Baggage is the nation’s only buyer and repurposer of lost luggage, offering a second life to a treasure trove of goods that airlines and other travel/hospitality companies have been unable to reunite with their former owners. It’s 50,000 square foot brick-and-mortar retail store in Scottsboro, Alabama draws over a million visitors a year from all 50 states and around the world. Besides clothing, jewelry, footwear, electronics, eyewear and sporting goods, shoppers might find anything from a kimono to a shrunken head, vintage collectibles or a zebra skin, complete with ears and tail. This one-of-a-kind business has attracted media attention for decades in outlets ranging from The Today Show, The Wall Street Journal, Vogue, The New York Times, BuzzFeed, Discovery Channel and more for its ever-changing array of unique items from around the world, all sold at incredible value. The company also runs a philanthropic foundation called Reclaimed for Good, providing worldwide charities with millions of dollars’ worth of items like unsellable medical supplies and equipment, clothing, and eyeglasses. In 2020, this family-owned business celebrated its 50th anniversary and successfully launched its first online store. Within days of it’s launch, www.unclaimedbaggage.com welcomed over a million visitors to it’s site, shopping from every state in the country. Top 10 states by e-commerce customer range from coast to coast every week, showing the strength of this unique brand. Learn about Unclaimed Baggage at www.unclaimedbaggage.com or connect online through Instagram, Facebook and Twitter.
Our Culture:
Our Mission is to: “Redeem the lost, unclaimed, and rejected for the glory of God.”
We have the stability of our 50+ year history, combined with a highly entrepreneurial mindset, constantly changing and improving for growth. Our principles are rooted in a distinctly Judeo-Christian worldview. We are not perfect and do not always get it right, but we genuinely seek to honor God in all we do.
We have the stability of our 50+ year history, combined with a highly entrepreneurial mindset, constantly changing and improving for growth. Our principles are rooted in a distinctly Judeo-Christian worldview. We are not perfect and do not always get it right, but we genuinely seek to honor God in all we do.
Our Values in Action are:
- Integrity: Do the right thing
- Excellence: Always reach for better
- Humility: Listen and learn
- Service: Help others win
- Teamwork: Grow stronger together
- Gratitude: Choose to be thankful
- Entrepreneurship: Make it happen
The duties, responsibilities and requirements presented in this job description should not be construed as an exhaustive list of roles or responsibilities.
Updated 11.16.2022
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