Office Specialist Job at Brigham Young University
Brigham Young University Provo, UT 84602
The MTC Health Clinic is looking for an Office Specialist to provide secretarial support to the MTC clinicians. Responsibilities include preparing confidential records, reports, medical notes and summaries, and giving support to missionaries needing specialized medical care by arranging appointments with outside physicians.
Hours: This is a 3/4 time position, so no more than 28 hours per week.
Essential Functions:
- Update Excel logs, summarizing all the missionaries seen at the MTC.
- Call parents/insurance/Missionary Medical to determine missionaries’ billing information.
- Maintain a relationship with physicians and medical facilities in the community.
- Schedule medical and surgery appointments outside of the MTC.
- Keep track and distribute shuttle passes to missionaries.
- Organize weekly dental appointment schedule.
- Keep parents informed of missionaries’ medical appointments and conditions.
- Make travel arrangements with the MTC travel department.
- Keep MTC clinician s informed.
- Inform Missionary Medical of the missionaries sent to the Emergency Department or Urgent Care.
- Prepare weekly and monthly reports.
Skills, abilities, or knowledge needed:
Type 40 wpm. Computer knowledge of Word and Excel. Medical terminology highly desired. Efficient and accurate data entry skills. Detail-oriented. Good phone skills. Ability to keep information confidential. Ability to work independently and as a team. Employee required to adhere to the MTC dress and grooming standards.
Other Notes:
Negotiate specialist appointments on short notice. Prioritizing and completing work assignments on time while attending to the numerous and constant interruptions regarding ongoing medical problems; maintaining strict security of confidential information and files; making medical evaluations based upon medical background for referrals; maintaining a calm demeanor when dealing with stressful medical situations; providing a warm supportive atmosphere for distressed missionaries and allow them as much confidentiality as possible. Ensure correct insurance information is used and find in network providers. Obtain prior authorizations from missionary medical and home insurance companies. Keep District Presidents and parents informed.
Employee Class: 3/4 Time (28 hour)
Work Location: Provo Campus
Environment: General office or other equivalently good environment
Physical Exam Required: N
Physical Exam Details:
Desired Start Date: As soon as possible
Job Close Date: Open Until Filled
Pay Level: 46
Approximate Starting Salary: $15.50 - $19.50
Documents Required at time of Application:
Required: Resume
Optional: Cover Letter, Letter of Recommendation 1
Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.
Brigham Young University is an equal opportunity employer, including disability and protected veteran status.
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