Summary

The Organizational Effectiveness Analyst independently performs analysis of departmental performance within business units including Production, Engineering and Support Organizations. Shares accountability for improving station performance by communicating insights and recommendations to department management. Will be a primary contributor to periodic focused assessments by providing observations and critical feedback.

Minimum Requirements

A four year Bachelor's degree in a technical, engineering or science field from an accredited college or university. In lieu of Bachelor's degree, SRO license (must currently hold or have held); or, High School diploma/GED plus four (4) years experience as a qualified nuclear Reactor Operator; or, eight (8) years experience working in a technical field performing analytical functions. Demonstrated ability to use data collection tools (interview, document review and data manipulation via software programs) to extract and analyze data either through formal training, qualification or applicable experience. Demonstrated ability to use business reporting software to build and modify reports. Energy/utility industry experience and understanding of energy industry issues and market dynamics, including nuclear operations drivers, industry technology trends, etc. preferred. Experience with observing and assessing behaviors in an organizational setting preferred.

Nuclear requirement: Any PVGS employee may be called upon to serve as a member of the Emergency Response Organization (ERO) and will be expected to fulfill their obligation as an ERO member. Any PVGS employee may be called upon to support a refueling or short-notice outage. This includes line roles and responsibilities as necessary to execute outage activities. These are a condition of employment at PVGS.

Major Accountabilities

1) Conducts detailed analysis and assessment of department level performance within business units including Production, Engineering or Support Groups. Analyzes data from various sources such as field observation, interviews, condition reports, performance indicators, document review, and performance metrics, and conducts analysis of data to assess performance against established industry standards. Based on analysis and assessments, provides insight to department management through analytical reports, and presentations and provide recommendations for improvements.

2) Primary contributor to periodic focused assessments by observing field activities, providing critical feedback on performance deficiencies, and communicates conclusions with department managers.

3) Maintains and uses performance monitoring tools to analyze individual and team performance, and trends. Ensures performance measures, such as performance metrics, are consistent with the industry, and are reported in an accurate and timely manner to internal and external stakeholders. Programs and areas of performance include: Condition Report Coding, Human Performance, Operating Experience, Problem Identification and Resolution, Corrective Action Program, Performance Monitoring Program, Trending and Analysis Program, Employee Engagement Program and Organizational Effectiveness.

4) Performs other activities and special projects, as assigned, by station leadership.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

Arizona Public Service is a smoke free workplace.