Sandstone Spring Valley is seaching for an experienced Receptionist to join our team. This role is the face and voice of Sandstone Spring Valley. Professionalism and organization is key in this role. This position services residents by providing information and services. The Receptionist must be self-motivated, outgoing, detail oriented with excellent interpersonal, communication and organizational skills. Must be able to identify and organize resources to provide personal service expected by residents. Able work independently and without direct supervision.

The Job:

• Must meet and greet residents, check guests and service providers in and out of building.
• Must be able to identify and clarify resident's needs and desires. Must answer questions and give direction and instructions and develop inventories of services.
• Anticipates services required by ascertaining mood and style of residents, identifying options, developing itineraries.
• Improves services by obtaining and evaluating resident observations opinions, and criticisms.
• Maintains guest privacy and organization reputation by keeping information confidential.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and screens messages.
• Controls access for authorized vendors to provide services within units to the building.
• Updates job knowledge by participating in educational opportunities, maintaining personal networks.
• Enhances department and organizational reputation by accepting and accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Maintains daily log, records and forms.
• Resolves and follows-up on basic complaints/issues.
• Maintains a safe and secure environment throughout the building.
• May be assigned other duties by the Leadership Team.

The Schedule:

• Tuesday: 05:30am - 06:00pm
• Wednesday: 05:30am - 06:00pm
• You will have the option to pick up additional shifts, as they are available.

Requirements:

• Excellent keyboarding skills.
• Ability to Read, Write, Speak, and Comprehend the English Language.
• Ability to Pass NABS Fingerprint Background Check and Drug Test
• 2+ Years Experience in Customer Service

Preferred Qualifications:

• Experience in a Skilled Nursing Facility.
• 1+ Years Answering a Multi-Line Phone System
• 1+ Years Experience in Healthcare Reception
• Experience Using PointClickCare EMR.
• Basic Understanding of Medical Terminology.

We are an Equal Opportunity Employer.