Patient Transporter - Full Time Job at Catholic Medical Center
POSITION SUMMARY:
To assist nursing staff in the management of patient care through the transportation of patients between nursing departments and ancillary departments; support delivery of equipment and supplies between support departments and patient care areas, and assist in the management and distribution of centralized equipment.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Under the direct supervision of the Manager of Materials Management and the general supervision of the Dispatch/Scheduling Coordinator and within established Catholic Medical Center and department policies and procedures, the incumbent performs the following functions:
- Processes requests from nursing units, testing departments and the dispatch/scheduling coordinator to transport patients via requested mode of transport and utilizing requested safety devices and/or personal protective gear as needed; confirms patient identity and destination department and assists unit staff as directed in the transfer of patient to/from bed manually or using specified transfer devices; transports patients to/from nursing and ancillary departments including Radiology, Nuclear Medicine, MRI, CT scan, Ultrasound, Special Procedures, Physical Therapy, Cardiology, Endoscopy, Surgery, PACU, Medical Surgical floors, EKG, EEG, Echo, Wound Care, Mom’s Place, and Emergency; performs transport of patients discharged from the hospital as required.
- Observe patient during transport using Patient Transport knowledge and techniques and notifies accepting staff of changes or difficulties with move. Utilizes complete knowledge of portable O2 usage and connects patient to portable or wall O2 as directed by nursing staff.
- Performs department dispatch function for incoming requests from nursing and ancillary departments and prioritizes outstanding workload via radios, telephone or pagers; provides requestor with estimated time required for completion of call and updates as needed; records all required call information including patient name, room and bed, destination, mode of transport, and special equipment. Records call times, calculates elapsed time and completes log sheet data summary functions. Logs all incoming requests for Courier or Shuttle calls and takes appropriate follow up action as needed to communicate with drivers or Supervisor. Answers radios and telephone in a professional manner and completes all requests received.
- Processes requests to deliver equipment, supplies or documentation including wheelchairs, stretchers, pumps, scopes, x-rays, specimens, medications, records, and patient supplies or belongings to designated locations as scheduled or requested. Delivers blood products as requested using lab safety procedures.
- Completes and maintains various department and hospital logs, forms, and other documentation as needed. Sorts, copies, and distributes department documentation as directed. Updates and maintains department computer files and reports as directed.
- Manages and distributes centralized equipment as required including wheelchairs, stretchers, infusion pumps and specialized transport devices. Routinely and periodically cleans, inventories and deploys assigned department and centralized equipment and tags and removes from service all defective equipment as required.
- Ensures confidentiality of employee, physician, and legal matters; respects and maintains patient rights and confidentiality at all times.
- Maintains good communications and customer relations skills; establishes and maintains positive teamwork and working relationships with employees, physicians and the public.
- Ensures clean linens are used for all transport equipment and follows all infection control guidelines and protocols.
- Performs patient shuttle schedule functions as directed; completes data entry for appointments and works with associated reports.
- Drives Courier or Patient Shuttle vehicles as directed to complete courier trips or pick up and deliver patients for hospital appointments in a backup role.
- Exercises care in the operation and use of all equipment and reference materials. Maintains work area in a clean and organized manner.
- Participates in appropriate role in drills and actual disaster and emergency situations.
- Attends department meetings and participates in all required education.
- Wears appropriate uniform and maintains neatness and good hygiene in accordance with department dress code policy.
- Performs similar or related duties as required or directed.
KNOWLEDGE, SKILLS AND ABILITIES
Individuals must possess the following knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities and to possess the necessary physical requirements, with or without the aid of mechanical devices to safely perform the essential functions of the job:
- Sight, hearing, and speech capability sufficient to facilitate communication with employees, patients, and the public; observation skills sufficient to discern patient discomfort. Uses judgment and discretion regarding observed patient condition, and responds appropriately to obtain skilled professional assistance as needed.
- Ability to stoop, bending the body downward and forward by bending the spine at the waist; kneel by bending the legs at the knee and come to rest on one or both knees; crouch by bending the body downward and forward by bending leg(s) and spine.
- Ability to extend hand(s) and arm(s) in any direction; move about on foot to accomplish tasks, particularly for long distances; use upper extremities to press against objects with steady force in order to thrust forward, downward, or outward; use upper extremities to exert force to draw, drag, haul, or tug objects in a sustained motion; raise objects from a lower to higher position or move objects horizontally from position to position; pick, pinch, twist, type, or otherwise work, primarily with fingers; apply pressure to an object with the fingers and palm.
- Ability to receive detailed information through oral communication and make fine discriminations in sound.
- Ability to exert up to 20 to 50 pounds of force occasionally, and/or 10 t 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Strength Factor: M-Medium Work)
- Ability to work in an environment which subjects incumbent to environmental conditions and activities which largely indoors, occasionally outdoors. Must be able to spend 90%+ of the work shift in motion, walking, carrying and pushing.
- Ability to wear gloves, masks, gowns, and other protective apparel.
- Ability to work with frequent interruptions and respond appropriately to unexpected situations. Even tempered and flexible, able to function unsupervised following standard practices.
- Ability to plan and perform diversified duties requiring extensive knowledge of a particular field and the use of a wide range of procedures; judgment in the analysis of facts and conditions regarding individual problems to determine what actions should be taken within the limits of standard practice.
- Ability to interact effectively with people of varied educational, socioeconomic and ethnic background and ethnic systems.
- Ability to work effectively with and wear on their person various communication devices, including telephone, pagers, two way radio, and cell phone.
Qualifications
WORK SCHEDULE:
WORK SCHEDULE:
- Able to work scheduled hours, which may include 1st and 2nd shift, rotating weekend and holiday schedules. Some overtime required based on workload volume or critical need situations.
QUALIFICATIONS:
Education:
- High school diploma or equivalent desired.
Experience:
- No experience necessary; one year of health care or customer service experience preferred.
Licensure/Certification:
- Valid driver’s license and good driving record desired.
Primary Location
: US-NH-Manchester
Job
: Trades
Schedule
: Full-time
Shift
: Day
Employee Status
: Regular
Job Type
: Standard
Job Level
: Non Manager
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