Pharmacy service Clerk Job at Infomind Solutions

Infomind Solutions Menomonee Falls, WI

Job Profile Summary:

Assists customers over the phone for the central fill pharmacy location. Performs packaging, mailing, cashiering, stocking and inventory; assists with other as needed support functions and provides clerical support. May receive and assist with the processing of pharmaceutical prescription orders. Major Responsibilities: Assists customers over the phone with pharmaceutical, medical and/or retail product orders and purchases, other transactions and/or concerns. Routes customer appropriately to pharmacist, other staff or leadership to ensure a smooth service transition and experience. • Performs packaging, mailing, and cashiering for mailed to home prescriptions; receives and processes payments for pharmaceutical prescriptions and/or products. Ensures accurate credit card transactions. • Acts as a resource to customers including answering questions on prescription shipment, payment, and other packaging based questions as needed. • Provides basic clerical support including answering and screening telephone calls, faxing, copying, maintaining files/information, etc. • • Maintains appearance and general housekeeping through routine cleaning and organizing. Performs or assists with stocking and inventory of supplies and products, which includes unpacking, inspecting items for damage, and ensuring products have accurate pricing and are put away correctly. • Maintains accurate inventory counts in the retail management systems by receiving orders into the system, taking cycle counts as needed, and performing customer transactions properly. Provides feedback and recommendations to supervisor regarding product quality and selection. • Assists with product and/or supply deliveries and reconciles orders. Coordinates the receipt of products, which includes acceptance of product as delivered, and verification of products to purchase order. • May receive and assist with pharmaceutical prescription orders from customers and provides information to the pharmacy staff. Obtains and records initial demographic and required information.

Job Type: Contract

Salary: $17.00 - $20.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Menomonee Falls, WI: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Pharmacy technician experience: 1 year (Preferred)

Shift availability:

  • Day Shift (Required)

Work Location: One location




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