A Popeyes® Shift Manager ensures all Team Members during a shift exemplify Popeyes® famous Cajun Hospitality while serving Guests and creating a memorable experience while upholding Popeyes®’ Brand Standards. Shift Managers support the Operations Managers and Directors in making sure all food is freshly prepared and cooked to perfection for every Guest. The Shift Manager ensures Team Members deliver food to guests that is cooked to perfection, made with love, and served up with Popeyes® famous Cajun Hospitality. Shift Managers enjoy creating a collaborative spirit within the restaurant – they are energized by the opportunity to learn and grow. The Popeyes® Shift Manager position is also responsible for:

• Training restaurant associates on FOH and BOH duties and on food and work safety
• Delivering exceptional Guest experiences
• Achieving unit and department financial targets
• Overseeing day-to-day performance of Associates
• Supervising all Popeyes® Associates

Knowledge, Skills, and Abilities:

• Contribute to building and sustaining the LSU Dining / Chartwells Mission and Culture
• Thorough knowledge of all operations, policies, procedures and practices
• Thorough knowledge of recipes and cooking utensils as well as quality and inventory control
• Thorough knowledge of FOH and BOH responsibilities
• Leadership and team building skills
• Strong communication (oral and written), listening, training, and assessment skills
• Ability to teach food and work safety to Associates
• Ability to count and report inventory correctly
• Ability to influence others, resolve complex problems, and facilitate processes
• Ability to embrace change and continuous learning.
• Reliable and dependable transportation is required.
• Familiarity with Microsoft Office (Word, Excel, etc.) preferred.

Education and Experience:

• High School Diploma or GED required.
• Minimum three years of quick-service restaurant operations experience required.
• Management experience preferred.
• Must be able to work flexible schedule, including nights, weekends, and holidays.
• Must be at least 21 years old.

Language Skills:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills:

Ability to add, subtract, multiply and divide. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability:

Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand, talk or hear, and taste or smell. The employee frequently is required to walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.

Work Environment:

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock and risk of radiation. The noise level in the work environment is usually loud.

Chartwells Higher Education brings fresh ideas and innovative concepts to higher education food service. We have quickly established ourselves as the leading college and university food service partner in the industry, and were twice named the Fastest Growing Brand by Nations Restaurant News. While we reflect on a proud past, we keep a keen eye on what is yet to come, especially in the areas of culinary development and nutrition. We foster development in a setting where mobility, teamwork, and communication flourish.

Full time associates at Chartwells Higher Education are offered many fantastic benefits such as:

• Medical
• Dental
• Vision
• Flexible Spending Accounts (FSAs)
• Commuter Benefits
• Wellness Program
• Employee Assistance Program
• Life Insurance for Associates and Eligible Dependents
• Short Term Disability (STD) and Long Term Disability (LTD)
• Accidental Death & Dismemberment (AD&D) Insurance
• Discount Marketplace
• And other voluntary benefits

About Compass Group: Achieving leadership in the food service industry.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Job Type: Full-time

Pay: $13.00 - $16.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Baton Rouge, LA 70803: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you willing to work weekends and / or holidays?
• Are you willing to undergo a background check, in compliance with local and state laws?

Education:

• High school or equivalent (Required)

Experience:

• Food service: 3 years (Required)
• Food service management / supervising: 1 year (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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