Every Air Charter Service client, worldwide, is allocated a dedicated, highly experienced account manager who can provide the perfect charter solution quickly and effectively, every time. Our phones are manned 24/7, 365 days a year. Each charter is monitored closely, and all appropriate updates are reported back to our clients. We are seeking additional Contract Flight Representatives to work alongside our Private Jets team to assist as our eyes and ears on the ground. Flight Representatives will greet our clients upon arrival to the airport, escort them to the chartered aircraft, all while providing a white-glove customer experience.

OUR STORY

Air Charter Service was established in 1990 in the basement of our Chairman’s home and today employs over 500 people globally, across 27 offices on six continents. We are not just the largest charter brokerage in the world, but also the largest charter family, holding those same values that started this business at the core of everything we do.

We are a charter provider that goes the extra mile to ensure each and every one of our customers experiences service beyond expectation. Whether you are talking to one of our brokers in New York, Mumbai or Beijing, you will find the exemplary service never ends.

Our Cargo team are pivotal in managing Charters ranging from Elephant to Engines, Relief to Rally cars and anything in between. This wide-ranging variety of Cargo Charters means our Brokers have to be both versatile and dynamic.

Role Duties:

• Arriving at the airport 90 minutes prior to departure
• Ensure all information for passengers and flight are correct
• Verify catering and all requested amenities have been delivered
• Check cabin is well presented before passengers arrive to FBO
• Ensure the crew are aware of the profile of the customer i.e. nervous flyer, covid conscious
• Assist flight crew (where able) with ensuring an on time departure
• Provide constant live communication to Account Manager; This may include updates on the status of the aircraft, ATC restrictions or weather conditions which may affect air traffic.
• Introduce all clients to the crew
• Coordinate with passengers and ensure all questions and queries are answered
• Assist clients with luggage as needed

Must have:

• Local to airport
• Reliable transportation
• Availability to work a flexible schedule: including holidays, weekends, late nights, overnights.
• Understanding of normal and abnormal aviation schedule irregularities and able to take immediate action to remedy and proactively offer white glove service to clients
• At least 1 year of active 91/135 or FBO experience and reside near an airport. Please do not apply without aviation experience. Willing to train the right candidate if you have experience working with high-profile clients.
• Professional in appearance and demeanor
• Excellent interpersonal skills and able to remain calm under high pressure situations

Actively seeking Flight Representatives in the below locations:

• SFO / SJC / OAK
• BED/BOS
• MCO
• TPA
• CMH
• ASE/ RIL / EGE
• STL
• CLT
• DAL/ DFW
• HOU
• PHX
• APC
• AUS
• MDW/ PWK/ ORD
• LAX
• CLT
• SLC
• LAS
• PGA

This is the perfect role for those that are currently working as Private Jet Cabin Attendants and are looking for side work, or retired aviation professionals. This is a contract/ per diem position with non-traditional hours.

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Diversity & Inclusion: Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

WHAT ARE THE NEXT STEPS?

Submit your resume to us today and a member from our recruitment team will be in touch!