Program Assistant, Financial Aid Job at Heartland Community College
Description
We seek applicants for a full-time position to assist with daily operations and administrative processes in Financial Aid, with an emphasis on supporting the annual awarding of scholarships.
General responsibilities include but are not limited to
- Assist in processing institutional scholarships, including the promotion, selection, and awarding processes
- Coordinate data entry of financial aid documents into PeopleSoft and other systems
- Provide guidance regarding financial aid programs, application, policy, and eligibility, elevating discussions to other staff as appropriate
- Assist in processing Federal Direct Stafford and Plus Loans in compliance with regulations set forth by the U.S. Department of Education
- Work cooperatively within Enrollment Services and across the College to resolve individual student financial aid situations
- Provide in person and phone reception in a courteous and professional manner and monitor incoming emails
Requirements
- Associate degree or appropriate experience/education
- Excellent written, verbal, and interpersonal communication skills
- Ability to work effectively and inclusively with diverse populations of students and families, employees, and the public
- Excellent judgment and discretion in dealing with confidential financial matters and ability to handle difficult situations
Desired Qualifications
- Proficiency with Microsoft Office applications, such as Word, Excel, and Outlook
- Financial aid experience
- Community college experience
- Familiarity with PeopleSoft administrative software
Applications submitted by February 1, 2023 will receive priority consideration, with review of applications continuing as needed.
Job Type: Full-time
Pay: From $15.40 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
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