Program Manager, Title & Registration Job at Rivian Automotive
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary
As the Program Manager, Title & Registration you will partner with multiple internal and external stakeholders to drive processes and continuous improvement. To be successful in role, you need to be extremely collaborative and organized. You will work directly with the Title & Registration team to understand their future goals, current constraints, and apply those learnings to the planning and execution of the program. You will leverage a customer-centric mindset to drive projects, communicate with stakeholders, and determine future business needs.
Responsibilities
- Update Standard Operating Procedures and playbooks associated with day to day title & registration procedures
- Work with the team to uphold the process, SOP's, and documentation to enable and support registration
- Partner with Product Managers to develop Digital Tools.
- Provide requirements, input on roadmap, and support implementation management; ensuring daily operations and reporting are supported and enabled.
- Maintain project tracking tools
- Enable continuity state by state by partnering with managers and vendors
- Owns business requirements documentation and track execution by partners
- Streamline communication and workflows across title & registration teams and cross-functional partners, serving as a key point of integration with other teams for overarching and sustained projects / programs
- Maintain accurate record and tracking of payments to external vendors enabling registration
- Anticipate organizational needs and pursue proactive solutions
Qualifications
- 3-5 years of experience in operations and/or program management
- Excellent communication skills. You will be the central point for all internal communications between Title & Registration, field teams, and key partners
- Prior experience with EV and Auto Ecommerce a plus
- Experience analyzing reports and creating action plans based on data.
- Proficiency with Microsoft suite, Smartsheet, Salesforce to create spreadsheets, documents, and presentations
- Experience registering Electric Vehicles advantageous
- Ability and willingness to travel up to 20% based on business demands
- Ability to stand or sit for 8-10 hours per day
- Required to communicate using telephone and/or e-mail
- Ability to view, reach, and interpret documents
Salary Range for California Based Applicants: $163,000-188,000 (actual compensation will be determined based on experience, location, and other factors permitted by law).
Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums.
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services.
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