As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and background who come together for a singular purpose – serving the residents, businesses and visitors of Minneapolis.

The Department
The Project Coordinator - Constituent Services (temporary position) will provide support and technical experience for the Legislative Department, which includes the Offices of City Council, City Clerk, and City Auditor. The City Council is the legislative governing body of the City and is vested with full authority to establish, alter, or repeal local laws and public policies. Each member is elected from and represent their own ward. Their work is supported by politically appointed ward office staff and by nonpartisan, professional staff in the offices of City Clerk and City Auditor. Together, these offices are working to make municipal government more accountable and accessible.

The Job
The Project Coordinator - Constituent Services (temporary position) will primarily focus on constituent outreach services including communications, community engagement initiatives and programs, and enterprise-wide planning efforts. Through this work, they will facilitate information exchanges and best practices with partners in other City departments. These efforts will help the City develop better connections between the community and government operations. Daily activities may include:

• 
  Assisting City Council Members and offices with receiving, routing, resolving, and responding to constituent inquiries and emergent City trends, challenges, and time-sensitive issues.
• Drafting responses to citizen concerns and/or questions relating to governmental operations; forward inquiries to appropriate City departments when necessary; and follows-up to ensure resolution.
• Organizing and monitoring Ward and City issues, case work data, current events, and relevant legislative actions.
• Developing and advising Council Offices on engagement strategies. Coordinating case work policies and procedures across the department and enterprise

Administer project or program activities, including:

• Represent the project/program on multi-department or inter-agency task forces, committees, and related organizations.
• Coordinate partnership activities with both external and internal stakeholders that help achieve the goals of the project or program.
• Coordinate planning, development, and implementation of programs including development of standards, regulations and appraisal systems.
• Provide leadership in development and delivery of outreach and educational programs and materials.
• Prepare and make presentations to groups, citizens, elected officials, staff, and act as a liaison regarding project/program activities.
• Participate in developing proposals, revision to rules, regulations, ordinances, and other formal documentation for the review and approval of elected officials, and other governing bodies.
• Develop and administer budgets and contracts.
• Manage operational activities of the program or project, including record keeping, computer applications, grantor reporting, etc.
• Participate in and coordinate others engaged in grant seeking and grant proposal development.
• Manage and maintain formal monitoring systems to ensure compliance with standards.
• Oversee the collection and organization of information for reports, case studies, and other documentation related to the project or program managed.

MINIMUM QUALIFICATIONS:
Bachelor's Degree in related discipline or equivalent.

MINIMUM EXPERIENCE:
Three years performing duties similar to those described above.

Preferred Experience:
Demonstrated experience in local, county, or state government is highly preferred.

Equivalency
An equivalent combination of education and experience closely related to the duties of the position MAY be considered.

Selection Process
The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Background Check
The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Union Representation
This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employees Association (MPEA). Labor Agreements - City of Minneapolis (minneapolismn.gov) For more information on the terms and conditions of this agreement please visit:

Eligible List Statement
The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire two months after it has been established.

Interview Selection
The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

KNOWLEDGE, SKILLS AND ABILITIES:

• 
  Good knowledge of public administration.
• Knowledge of budget development and management.
• Developed writing skills and knowledge of contract and grant proposal preparation.
• Ability to read and interpret official specifications, regulations, ordinances, etc.
• Good analytical skills, including ability to exercise sound judgement in making decisions. This includes problem solving, coordinating, and facilitating activities in area of responsibility.
• Maintain confidentiality and discretion.
• Strong written and verbal communication skills.
• Knowledge of budget development and management.
• Attention to detail and proven organizational skills.
• Professional and tactful interpersonal skills.
• Ability to operate in fast-paced environment.
• Reliable and self-motivated.

Benefits Summary
Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being.
Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page.

New 12 weeks of paid Parental Leave.
City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child.

Insurance
Health insurance
Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica.

Dental insurance
The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees.

Benefits
Paid time off
Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements.

Retirement
City employees earn a pension and may choose to participate in additional retirement savings programs.

• Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits.
• Deferred compensation: Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS).

• Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price.
• Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs-such as qualified parking and van pool expenses-with pre-tax dollars