Quality Coordinator (FT) Job at RWJBarnabas Health
Summary of Job Function
Assists Clinical Nurse Manager with ensuring that quality care is delivered to all patients within the Medical Groups practice in accordance with the philosophy, policies, and procedures. Assists with the development of patient care standards, orientation and continuing education. Provides input into evaluation of staff performance in accordance with organization policies. Participates in Quality Improvement processes. Maintains and role models clinical skills necessary to provide care to patients. Uses an understanding of the principles of growth and development assess each patient s age specific needs and provide age specific treatment and care.
Hours are Monday - Friday (Day shift)- This position requires a CMA, RN or LPN license.
- This is a clinical position, out in our practices each day, driving from site to site (you will cover the entire state), training, educating, observing, and likely one office/desk day per week which is located in Somerset (Campus Drive).
Job Qualifications
Graduate of an accredited school of nursing and currently licensed to practice as a Registered Nurse or Licensed Practical Nurse in New Jersey or Certified Medical Assistant with current certification
Current BLS certification
Job Specific Requirements
Completes tasks and assignments in a timely, accurate and efficient
Completes tasks and assignments in a timely, accurate and efficient manner. Remains positive and focused despite obstacles and setbacks. Demonstrates a sense of urgency in completing assignments. Organizes multiple assignments and/or projects simultaneously to accomplish goals.
Determines priorities and organizes work and time
Determines priorities and organizes work and time. Follows sound employee retention techniques; effective selection and interviewing, recognition, fair and timely discipline, and ongoing performance feedback. Interacts constructively, tactfully and diplomatically with others and resolves conflicts effectively. Demonstrates cultural competency and ability to maintain a diverse workforce.
Utilizes principles of Quality Improvement in all work situations
Utilizes principles of Quality Improvement in all work situations. Seeks feedback and recommendations from others to improve the quality, processes and services. Contributes to improving quality services and productivity (takes the initiative to continually evaluate one s work, report problems, suggest solutions and try new ideas).
Universal Behavioral Competency Standards
Customer Service/Patient Satisfaction
Provides a compassionate and supportive environment with prompt and consistent service.
Confidentiality
Adheres to patient rights: provides for the confidential treatment of all communications and records.
Professionalism
Demonstrates professionalism with families, visitors, providers, co-workers and supervisors.
Communication
Listens and communicates effectively in written and spoken formats
.
Teamwork
Supports teamwork by cooperative problem solving through participation in meetings, projects, etc. Acts as a valuable resource and contact person for our practice needs.
Quality/ Performance Improvement
Utilizes principles of continuous quality improvement in all work situations to assess measure and improve organizational and department functions. Creates teaching material to support Organizational needs. Assist in the communication and coordination of clinical services initiatives. Assist in EMR chart reviews with medical assistants to identify potential errors in charting at Medical Group practices. Collaborates with other Medical Group departments to create and maintain safe and efficient practice workflows.
Training
Creates teaching material to support Organizational needs. Plays a critical role in on-board training of new clinical staff. Will perform clinical skills competencies for all clinical staff. Maintain electronic medical record (EMR) proficiency. Conduct Occupation Safety and Health Administration (OSHA) training for staff.
Autonomy
Organizes work priorities with minimal supervision and seeks guidance as appropriate.
Accountability
Makes decisions that are timely and consistent with department, objectives, policies and procedures.
Ownership
Demonstrates sound judgment; accepts and benefits from constructive criticism.
Professional Development Job Awareness
Participates in ongoing education.
Clinical Skills
May be called upon to support staff at practices when needed within scope of practice. Knowledge of OSHA safety rules and completion of internal practice safety walk through. Understanding and utilization of medical terminology required. Performs clinical tasks such as blood draws, EKGs, Point of Care testing, injections and medication administration.
Job Requirements
Must possess a valid NJ Driver s License and dependable transportation
Daily travel throughout the state of New Jersey, covering RWJBH-Rutgers Combined Medical Group Service Areas
Performs miscellaneous job-related duties as assigned
Excellent computer skills and familiarity with Microsoft and Excel
Additional Information:
RWJBarnabas Health is the most comprehensive health care delivery system in New Jersey, with a service area covering five million people. The system includes eleven acute care hospitals Clara Maass Medical Center in Belleville, Community Medical Center in Toms River, Jersey City Medical Center in Jersey City, Monmouth Medical Center in Long Branch, Monmouth Medical Center Southern Campus in Lakewood, Newark Beth Israel Medical Center in Newark, RWJUH- New Brunswick, RWJUH- Somerset in Somerville, RWJUH- Hamilton, RWJUH- Rahway and Saint Barnabas Medical Center in Livingston; three acute care children s hospitals and a leading pediatric rehabilitation hospital (Children s Specialized Hospital), a freestanding 100-bed behavioral health center, trauma centers, a satellite emergency department, ambulatory care centers, geriatric centers, the state s largest behavioral health network, comprehensive home care and hospice programs, fitness and wellness centers, retail pharmacy services, a medical group, multi-site imaging centers and an accountable care organization.
RWJBarnabas Health Medical Group is a multi-specialty group practice comprised of highly trained and experienced world-class primary and specialty care physicians. RWJBarnabas Health Medical Group physicians provide compassionate and innovative cutting-edge care for people at every stage of life at easily accessible facilities conveniently located throughout New Jersey. Backed by the vast continuum of resources of RWJBarnabas Health, the largest not-for-profit integrated health care delivery system in New Jersey and one of the largest in the nation, our dedicated physicians and expertly trained supporting staff continuously strive for clinical excellence.
We offer a great work environment, competitive rates and excellent benefits, including:
- Medical/Dental/Vision plans
- 401 (k)
- PTO
- Short & Long-Term Disability
- Basic Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
RWJBarnabas Health is an
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