RadNet East Coast Scheduler Application Job at RadNet
The Scheduler is responsible for scheduling, rescheduling and canceling exams for patients. This person performs pre-registration, faxes and scans documents, handles customer service related requests, communicates preparations, handles call backs, and performs various other clerical tasks.
Essential Duties and Responsibilities
. Displays excellent communication skills and telephone etiquette.
. Places outgoing calls to schedule patient exams when receiving scripts and electronic orders.
. Answers incoming and places outgoing calls in a courteous and professional manner-identifies self and company.
. Places calls to referring physicians for patients expressing difficulty with scheduling.
. Maintains self-control when dealing with difficult patients and or situations.
. Shows care and compassion for all callers.
. Maintains good rapport with referring physicians, secretaries and clinical site staff.
. Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
. Updates account information at the point of scheduling.
. Properly schedules all procedures.
. Utilizes RIS filter screens to answer questions associated with insurance, procedures and preps.
. Communicates and interacts with all departments effectively and professionally.
. Meets incoming call volume quota.
. Pre-registers, faxes reports, scans documents, inputs clinical data as needed for appointment and requests films as needed.
PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time.
The Scheduler is responsible for scheduling, rescheduling and canceling exams for patients. This person performs pre-registration, faxes and scans documents, handles customer service related requests, communicates preparations, handles call backs, and performs various other clerical tasks.
Essential Duties and Responsibilities
. Displays excellent communication skills and telephone etiquette.
. Places outgoing calls to schedule patient exams when receiving scripts and electronic orders.
. Answers incoming and places outgoing calls in a courteous and professional manner-identifies self and company.
. Places calls to referring physicians for patients expressing difficulty with scheduling.
. Maintains self-control when dealing with difficult patients and or situations.
. Shows care and compassion for all callers.
. Maintains good rapport with referring physicians, secretaries and clinical site staff.
. Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
. Updates account information at the point of scheduling.
. Properly schedules all procedures.
. Utilizes RIS filter screens to answer questions associated with insurance, procedures and preps.
. Communicates and interacts with all departments effectively and professionally.
. Meets incoming call volume quota.
. Pre-registers, faxes reports, scans documents, inputs clinical data as needed for appointment and requests films as needed.
PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time.
Please Note :
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