REFERRAL COORDINATOR Job at Ampla Health
GENERAL PURPOSE:
The Referral Coordinator provides medical support services to the providers in order to ensure a smooth flow of patients through the medical clinic.
MAIN RESPONSIBILITIES & DUTIES:
Assists patients calling or visiting the clinic- Initiates referral process and evaluated requirements for each referral per protocol
- Makes referral appointments and maintains referral log in Dashboard per policy
- Assists with call backs to patients, insurances, and outside providers when referring to any and all referrals
- Assists with call backs to patient at provider request
- Maintains tracking in the Dashboard
- Maintains daily EHR worklist
- Initiates referrals in a timely manner per procedure
- Tracks referral in a timely manner per procedure
- Documents in Dashboard or Centricity
- Completes referrals in a timely manner per procedure
- Completed expected amount of referral monthly
- Follows infection control per Clinical Policy and Procedure guidelines
- Records timely in EHR per the corporations policy and procedure in a timely manner
- Enters patient data into clinic tracking system
- Maintains professional growth by attending all meetings and in-service training
- Participates in Continuous Quality Improvement CQI activities and staff meetings
- Treats all clients, staff and the community with respect and courtesy
- Utilizes effective means to resolve conflict
- Utilize effective verbal and written communication skills
- Flexibility to work at other Ampla Health sites as needed
- Other duties as assigned by supervisor
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