Resource Medical Assistant - Remote - 1010509 Job at Aviva Health

Aviva Health Roseburg, OR 97470

POSITION PURPOSE:

Under the general supervision of the Clinic Manager, the Medical Assistant will perform certain clinical duties. Clinical duties may include virtual patient intake, reporting lab and imaging results to patients, managing medication refills, and other clinical care duties as needed and in accordance with established policies and procedures. The MA will complete a training program as directed by the MA Training Coordinator.



ESSENTIAL FUNCTIONS:

  • Perform routine prescription refills under the direction of the MA Lead.
  • Perform normal lab call backs.
  • Enter orders for medication and labs as directed by provider.
  • Schedule patients for follow-up per provider.
  • Assist team with desktop items.
  • Answer telephone calls.
  • Appointment reminders and be a direct point of contact between call support staff and the clinical teams.


QUALIFICATIONS:

  • Minimum 1-year experience in Hospital or Clinical setting
  • The ability to obtain National Certification within two years of date of hire with Aviva Health.
  • Current BLS certification (maintaining current certification is required for continued employment Aviva Health).
  • Proven leadership experience.
  • Ability to work independently, detail oriented, organized, work effectively under pressure, and meet deadlines.
  • Excellent computer and organizational skills.
  • Demonstrated knowledge of office procedures, patient flow, triage and scheduling.
  • Ability to communicate effectively with others using the spoken word and writing clearly and concisely. Ability to follow verbal and written directions.
  • Ability to accept responsibility and account for his/her actions and deliver upon expectations.
  • Have an understanding of basic medical terminology.
Must be able to sign a teleworking agreement. *



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