The Renaissance Hotel Orlando Airport is seeking a Restaurant Server (AM Shift) for their 3-meal restaurant, Fresco Modern Brasserie. The purpose of the Restaurant Server is to assure the overall success of the hotel by meeting or exceeding the guest expectation for restaurant service. The Restaurant Server must ensure guest satisfaction through dining room cleanliness and attention to our guests needs.

• Ensure guest satisfaction through dining room cleanliness and attention to guests’ needs.
• Thoroughly and correctly sets up the assigned work station prior to opening and cleans station at end of shift according to AURO and Franchisors operational policies and standards to ensure guest comfort and satisfaction
• Completes all necessary side‐work as per restaurant schedule.
• Knowledgeable about all menu items, their garnish, contents and preparation methods.
• Answers guest’s questions regarding such with confidence and accuracy.
• Is aware of all daily specials, soups, drinks, wines and “86” items.
• Greets guests promptly at table.
• Utilizes suggestive selling techniques to increase check averages.
• Takes order accurately and inputs into kitchen food management and ordering system. Follows proper procedures in completing guest checks and submitting information to kitchen.
• Check guest order prior to serving to insure that appearance, temperature and portions arecorrect.
• Serve guest order promptly according to service standards. Returns as appropriate to ensure all of guest’s needs are being met and to suggestively sell other items.
• Pre‐busses and busses all tables as per restaurant standards and prepares for future customers.
• Notifies manager of all food and beverage supplies needed to ensure efficient operation of restaurant.
• Has working knowledge of property and all facilities to respond to guest questions effectively.

Experience

• Previous experience in Food and Beverage, Hotel, Hospitality, Restaurant Server a plus

Auro Hotels is an Equal Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.

Education

• High School or better

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Team Player: Works well as a member of a group