Retail Front End Supervisor Job at Ocean State Job Lot
POSITION SUMMARY:
Under the direction of store management, the Front End Supervisor is responsible for the protection of company assets. The Front End Supervisor provides customer service and oversight of front-of -store activities in accordance with all company policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Protection of company assets
- Establish and maintain a professional environment, ensuring the best possible experience for customers and sales associates
- Ensure compliance to company policies and procedures through proper handling of all transactions and corresponding documentation (i.e. refunds, check approval, employee discounts, price overrides, gift certificates and any other transactions requiring supervisory involvement)
- Training and supervision of all Sales Associates and Secondary Front End Supervisors on all front-end policies and procedures
- Scheduling to ensure proper coverage at the front end/service desk
- Coordinating immediate pre-screening of all applicants by store management
- Maintaining merchandising standards for register end caps and inboards
- Maintaining neat, organized and safe front end/service desk area
- Timely communication to store management of any issues
- Damages and returns are handled daily according to established company procedure
- Other duties as assigned
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Experience level:
- 1 year
- 2 years
- 3 years
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- North Reading, MA 01864: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Head Cashier: 1 year (Required)
- Supervising: 1 year (Required)
- Customer service: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: One location
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