Western New York’s longest running RV dealership and Top 50 dealer in the country is searching for a Retail Parts Specialist.

Looking for a challenging, rewarding opportunity?

If you have a winning track record, are intensely competitive and driven by an internal need for greater authority and responsibility, you may be the individual we are seeking.

We are an aggressive, demanding, performance-oriented organization. If you thrive on challenge, possess high energy, are committed to hard work and want to be paid based upon performance, send your resume today!!

• Maintain the retail parts store and provide customer service to all incoming customers to the retail parts store.
• To achieve departments monthly goal in retail parts and accessory sales and related profits.
• Handle incoming parts related phone calls.
• Arrange stock so that it is readily accessible, easily inventoried on a perpetual basis and displayed well.
• Plan, prepare and maintain retail part store displays.
• Sell parts over the counter to retail customers and dispense parts to shop personnel when the tech part specialist is not available.
• Handle cashier function of the parts and service departments as necessary.
• Solicit customers for parts sales using phone, direct mail, etc.
• Display seasonal parts in an attractive manner.
• Maintain backorder file for all customer special orders.
• Maintain master parts and price books and update them as necessary.
• Maintain appropriate levels of inventory for all items in the parts and accessory store, ordering product on a daily basis as necessary.
• Maintain, in the IDS computer system, maximum and minimum stock levels for all stocked parts and accessories.
• Maintain, in the IDS computer system, store locations for all stocked parts and accessories in order to provide for easier locating items.
• Make sure that all parts sales are accounted for immediately, either as a parts sale or billed to a repair order.
• Assist the shipping and receiving department in the receiving, counting and stocking of all incoming merchandise and shop supplies as necessary.
• Assist in the performing of daily cycle counts as necessary.
• Assist members of the sales department in obtaining special order and aftermarket parts and accessories pricing and order these parts and schedule their installation, as authorized by the sales department.
• Fill propane tanks fro retail customers as required.
• Seek out and investigate new prospective products for the parts and accessory store.
• Maintain a level of product knowledge necessary to market retail store products to prospective customers.
• Learn and understand the duties of fellow parts personnel in order to provide backup as necessary.
• Maintain a clean and professional parts desk, parts counter and parts department.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Language Ability:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Inventory software and Internet software.

Salary: $38,000-$50,000 / year