About the role…

The Venue Manager is responsible for the venue and its technical and personnel operations as well as artistic activities. Reports to RWS Manager, Production Operations and Cruise Director on board. The Venue Manager will be responsible overseeing the run of show each night, as well as maintaining technical and artistic quality control of the performances and events that take place in the venue. They will work closely with the technicians to ensure the venue is being run safely and efficiently. This role will communicate with RWS shoreside management as well as onboard MSC management. During installs and cast changeovers this role will serve as communication between the Install Team and onboard management.

What’s expected…

• Manage and oversee technical, operational, and personnel needs of all daily performances, events, trainings, and rehearsals that take place within the venue.
• Hold weekly meetings with Cast and Technicians as well as with external departments as needed. Communicate with necessary personnel to ensure the safe execution and operation of all experiences within the venue.
• Produce a daily schedule for Cast and Technicians with collaboration from necessary on-board parties including but not limited to Cruise Director and Dance Captain.
• Call cues for shows (as needed) and oversee all performances and events in the venue seven (7) nights per week. Ensuring that the shows meet and maintain the high-quality artistic, and safety standards established by RWS and MSC.
• Acquire and demonstrate awareness of both RWS’ and the venue’s safety procedures including Emergency Action Plans, PPE Requirements, and additional protocols.
• Handle all Company Management related concerns from the Cast and Technicians. Including but not limited to roommate disputes, filling maintenance requests, handling disciplinary issues, and addressing general concerns.
• Produce nightly performance reports detailing audience reactions, technical issues, cast concerns, and other pertinent show related information.
• Regularly schedule and enforce safety inspections of all equipment.
• Assist with overall production needs as reasonably requested. As well as pitch in with other production related duties as necessary. This includes but is not limited to assisting as needed in the general maintenance of technical, scenic, and prop elements.
• Play an active role in cast changeovers and installations of new programming. Knowing that during these periods of time work hours will increase while remaining in line with ILO and Maritime law.
• Keep a working knowledge of the other RWS Entertainment Technicians’ show tracks and duties to be able to assist in training new personnel when needed.
• Communicate professionally with RWS and MSC management, cast, technicians, and onboard maintenance teams.
• Please Note: While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.

What you bring…

• Ability to communicate with multiple supervisors while maintaining transparency and open communication.
• Ability to balance artistic needs with technical elements and safety in mind.
• Ability to analyze and evaluate the need for technical support for various events and performances.
• Have a valid passport not expiring with in 6 months past the length of the contract.
• Have or the ability to obtain visas required given the sailing itinerary of the ship.
• Ability to complete the MSC required pre-employment medical screening, including comprehensive vaccination requirements.
• Proof of vaccination against COVID-19 (or proof of exemption) will be required.
• Bachelor’s degree in theatre (production or technical) or 3 years of in field experience required.
• Excellent communication and time management skills, as well as work ethic and attitude
• Fluency in spoken and written English. Knowledge and understanding of other languages a plus.
• Operational knowledge of technical equipment inclusive of rigging, sound, lighting, video, and automation.
• Cruise Line or Touring Experience suggested, but not required.
• Ability to stay professional in high stress situations working under tight deadlines, while still accomplishing daily work and producing and maintaining a high-level product.
• Ability to communicate with multiple departments onboard, understanding how the entertainment team folds into the bigger operation.
• Ability to think on your feet and jump in quickly to help when needed. Willingness to lend a hand even when asked to do something out of your direct scope of work. This includes having an open mind to learn new skills when asked if it will better the team as a greater whole.
• Ability to work seven (7) days per week for periods of up to 6 to 8-months at a time.
• Comfortable working in across multiple venues, learning multiple tracks for running shows and events as needed.
• Comfortable living and working in close quarters with co-workers from varied backgrounds.
• Ability to stand for long periods, work at height as required, and consistently lift 75 pounds in fulfillment of responsibilities. Comfortable working at height, with Genies, ladders, and in harnesses is a plus.
• Ability to learn and abide by all onboard safety regulations as outlined in ship's Safety Management System.

What we bring…

• Onboard handover and training with previous PSM
• Food & Lodging Included
• Single Occupancy Cabin
• Select Privileges in Passenger Dining Facilities
• Select Access to Guest Gym Facilities
• Upon embarking the ship, reimbursement for visas and MSC required pre-embark medical
• Completion bonus upon the end of a successful contract
• Friends and Family cruise discounts – information provided by on board management team

Contract Dates…

Pay Rate…

At RWS, we believe our bold makers and mold breakers can come from any background. Our stage is open to all applicants, regardless of race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. RWS is proud to be an equal opportunity employer.

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