Sales Representative Job at Overhead Door Corporation

Overhead Door Corporation Raleigh, NC

Why Work for Wayne Dalton Sales and Service??

When you join Wayne Dalton Sales and Service a Division of The Overhead Door Co., you become an integral part of a dynamic workplace. We’re dedicated to delivering top-notch service and products to our clients. To do that, we tap into the potential of our employees and build the best possible teams across our entire organization.

Healthy Employees are Happy Employees!!

Ensuring the health and happiness of our employees is a top priority at Wayne Dalton Sales and Service.

That’s why we offer a comprehensive benefits package for all full-time employees.

Comprehensive Benefits Package Includes:

· Medical · Dental · Vision Discounts · HSA · FSA · Life Insurance · Short & Long-Term Disability

· AD&D · 401(k) · Profit Sharing · Personal Time Off (PTO) & Paid Holidays

Other Awesome Benefits Include:

· Blue Care Connection · Education Assistance · Professional Development

· Company Merchandise purchase program · Employee Discount programs

· Personal Property & Casualty Insurance · Employee Assistance Program

· Bereavement, Jury Duty & Voting Pay

Position Function

Exhibiting a pleasant demeanor and exceptional customer service skills. The bright, assertive professional we select will act as a residential garage door sales representative for new and existing clients. This dependable self-starter will meet with current and potential clients to evaluate their homes and present options to repair, service or replace their current garage access systems.

Essential Duties and Responsibilities

  • Identifies customers unique needs/desires related to their garage doors and openers; then matches those with specific product and service offerings to create ideal solutions
  • Develops product and pricing proposals for each opportunity and presents those to the homeowners in person
  • Maintains the quote log and other sales activity reporting as required
  • Adheres to quote and estimating standards, including forms and processes which drive timeliness, accuracy, ethics and professionalism
  • Ensure all quotes and bids adhere to gross margin expectations for the division
  • Build and maintain relationships at all levels of customers and potential customers
  • Establish NS’ credibility with customers, acting as a solution provider
  • Fully understand NS’ available products, make recommendations and explain product application to customer
  • Review supplier confirmations to ensure correct products have been ordered and the shipping date is accurate
  • Communicate with the Operations department for project requirements, specifications and scheduling
  • Proactively support the NS safety program and initiatives, comply with all safety policies and procedures and ensure utilization of safe work practices while on site and in the office
  • Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules
  • Site inspections of all jobs prior to the installation date, and follow-up visits as necessary
  • Participate in Trade and Home shows
  • Evenings and weekends are required based on customer needs
  • Participation in various networking groups and other lead generation activities are required
  • Other duties may be assigned

Qualifications
  • Attention to detail and problem solving.
  • Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers.
  • Working knowledge of PC's and related software including MS Word, Excel, Access, Lotus Notes, etc.
  • Basic math skills required.
  • Willingness to learn product and processes.
Education
  • High School Diploma or GED with 2-3 years related experience in a manufacturing environment preferred.



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