Senior IT Analyst Job at Morgan Properties
Overview:
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Summary:
Senior Regional IT Deskside Analyst reports directly to the IT Deskside Manager and is responsible for the support, maintenance and installation of hardware and software at our remote offices. The analyst will have experience providing technical assistance by diagnosing and troubleshooting a full range of IT-related issues including software, hardware, and networking. This position requires 75-90% local travel between properties within the Maryland/DC region with periodic travel to Virginia.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Maintain, support, and troubleshoot network devices including desktops, laptops, tablets, printers, scanners, faxes, switches, routers, modems, patch panels, wiring, etc.
- Maintain and support with best effort any and all ancillary systems such as key fobs, gate systems, security cameras, and other internet connected property devices.
- Maintain IT Department standards for each office. Ensure that every office is set up with standard configuration and all components are functioning correctly. All networking equipment is present and operational.
- Provide timely support assisting end users with software and hardware issues.
- Install new equipment and remove old equipment.
- Maintain appearance of computer equipment, wiring and networking components.
- Help with equipment moves and relocation of IT equipment.
- Assist with acquisitions of new properties.
- Provide second level support/training to first level help desk.
- This position requires day travel for onsite assistance when needed.
Requirements and Desired Skills
- Bachelor's degree (B. A.) from four-year college or university; and a minimum of five years related experience and/or training; or equivalent combination of education and experience.
- Experience providing support for both hardware and software issues
- Experience with MS Windows in an Active Directory domain environment
- Basic network troubleshooting skills including TCP/IP, DHCP, DNS
- Experience with installation and configuration of network printers, scanners, and storage devices
- Excellent oral and written communication skills
The “Benefits” of Employment:
- Employee referral payment program
- Educational Enhancement Program
- Medical, Dental, and Vision benefits
- Life/ AD&D Insurance
- Long and short term disability
- Retirement Plan - 401(k) Plan
- Discount on an apartment at any one of our properties
- Free access to pool and fitness center
Get To Know Us:
Join Morgan Properties, one of the nation’s largest and fastest growing property management companies. Our award-winning employees are dedicated to providing our residents with a quality residential living experience every day. Morgan Properties, a family run company, was founded in 1985 by our CEO and President Mitchell Morgan. We currently own and operate over 300 residential properties spread throughout 15 states. Our company thrives on a culture of creativity, communication and collaboration, where every position is valuable and every person is special. We’re always looking for passionate professionals to join our team. If you meet the requirements listed and are interested, please submit your resume for consideration.
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