Case Worker/ Skip Tracer position

The Case Worker is an important position in our company. They maintain the relationships with the clients and manage their accounts day to day. They can also be responsible for investigating cases and tracing the addresses of a account.

Are you looking for an opportunity to:
1. Play a vital role in the financial success of a company?
2. Be recognized for your outstanding contributions?
3. Enjoy the sense of accomplishment that comes from a job well done?
4. Be appreciated for your hard work?

The Case Worker is a pivotal role in providing excellent service while developing and maintaining the company's relationships with our clients.
Case Workers are responsible for the day-to-day management of our client's accounts. You will be the point of contact for our clients and our agents, provide client support, up-selling, , investigative work and general relationship management. We are looking for positive people with strong people skills, good communicators, results-oriented and have good business judgment to join our team.

Our office has a fast-paced, professional atmosphere with a focus on taking care of our client! Paid vacation, holidays, and health and dental insurance. We are an equal opportunity employer.

EDUCATIONAL REQUIREMENTS
1. High school diploma with a continuous record of learning
WORK EXPERIENCE
1. Proven ability and experience to communicate effectively on the
phone.
2. Demonstrated ability to work in a fast-paced environment
3. Ability to act in a discreet manner
4. Prior experience in the Banking industry, Auto industry, Finance
collections and or Collateral recovery is a plus ORGANIZATIONAL SKILLS AND KNOWLEDGE
1. Reliable, good work ethic, high integrity, and drug free ( abuse of
illegal and legal drugs)
2. Fast and accurate data entry and data processing skills
3. Knowledge of Microsoft Office.
4. Clean, presentable appearance
5. Able to read, write and speak English with reasonable capability to
be able to communicate with customers, employees, and vendors. Spanish is a plus but not required.
6. Meet the attendance schedule as agreed to with your supervisor

We want to talk with you if you have hands on experience, a positive attitude, a great speaking voice and a desire to grow in your overall skills as a professional.

Health and Dental

Paid Holidays

Paid Vacation

Hours M-F 9:00am-5:30pm

Job Type: Full-time

Pay: $29,120.00 - $33,080.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Calumet Park, IL 60827: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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