Marijuana Doctor is one of Florida's leading providers of medical marijuana evaluations. With over 35 locations and growing throughout the state, we serve patients with the utmost integrity, care, and compassion.

We are searching or someone who is enthusiastic, cheerful, eager, wants to learn and work hard, a team player with excellent computer and phone skills, an exceptional work ethic and shares a love and passion for our industry.

Candidates must be well organized, detail oriented, work independently and exhibit excellent phone and interpersonal customer service skills. Candidate should be confident in using computers and be able to use Google and Microsoft programs.

Duties and Responsibilities:

Manages and coordinates administrative and clinical service for the offices. Provides exceptional service for customers. Establishes work procedures and standards to improve efficiency and effectiveness of the offices. Supervises team members and clerical staff to ensure quality patient care. Provides input to strategic decisions that affect the functional area of responsibility and input into developing the budget. Must be capable of resolving escalated issues arising from operations and requiring coordination with other store locations.

• Manages and coordinates administrative and clinical services
• Responsible for overall performance of assigned store locations
• Answer operational questions and issues from team and staff
• Provides input to strategic decisions that affect functional areas of responsibility and into developing budget
• Keep team members accountable through KPIs
• Assist in monitoring overall customer satisfaction
• Maintain communication with other store locations
• Analyze performance and provide feedback, guidance, training and encouragement in order to impact results
• Assist in the development of new operations, procedures and policies
• Assist training with new admin assistants and ongoing training
• Oversees office maintenance, including cleanliness, safety, and organization
• May perform daily opening and/or closing of the office including end-of-day accounting
• Courteously and patiently assist patients through both the Intake and Outtake processes during scheduled doctor days.
• Educate patients about medicinal cannabis and the state registration process.
• Provide patients with information about CBD and sell CBD products available in the office.
• Handle escalated calls regarding customer service issues/questions and resolve the customer service issues
• Manage schedule
• Regularly review DOH website for state updates.
• Maintain an organized filing system
• Basic office cleaning and organization.
• Other office duties as required.
• Must have reliable transportation

Requirements

• At least 3 years business/sales, retail operations experience or customer service experience
• Must possess a High School diploma/equivalent
• Dynamic personality
• Ability to travel 30% of the time to satellite office locations within an hour's drive of the base office
• Working knowledge of Microsoft office products and Google Drive
• Strong communication and analytical skills
• Flexible schedule to include nights, weekends, holidays
• Valid driver's license with reliable transportation

Skills Needed

• Strong people skills
• Supervisory/managerial/leadership skills
• Ability to ensure accurate data-entry and record keeping
• Good written and verbal communications
• Organization skills, time management abilities, and strong attention to detail
• Ability to work in a fast-paced environment'

'Work Remotely No

Job Type: Full-time

Pay: $40,000.00 - $49,000.00 per year

Benefits:

• Health insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Application Question(s):

• Are you comfortable working on phones ( call center) or projects on Non Doctor days?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Required)

Work Location: In person

Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.