At SUMMIT One Vanderbilt, we believe in creating an environment that takes our guests on a journey of emotional and physical connections. It is our promise that we will deliver this experience everyday by making sure that we are unified in our values of Attitude, Creativity, Safety, and Professionalism.

Key Responsibilities

• Embody our brand and service values in both internal and guest interactions
• Act as a host by greeting and orienting guests as they enter assigned areas
• Ensure the safety of guests while in assigned areas
• Display Guest Experience training standards daily and consistently to enthusiastically create an unforgettable experience through personalized service
• Provide a high level of guest service by engaging guests, answering questions, resolving issues, making thoughtful recommendations, and identifying opportunities to personalize each experience
• Be knowledgeable of the SUMMIT One Vanderbilt brand and the products designed to delight our guests
• Monitor activity in assigned areas and manage the ticket-scanning process
• Assist in wayfinding, guest flow, and line management
• Contribute to the continual improvement of our guest experience programs through feedback to management and participation in regular team development initiatives
• Perform other duties as necessary or required by management

Skills and Qualifications Education and Experience

The ideal candidate will have 1 year of prior experience in customer-focused roles in the entertainment, live event, theme park, and hospitality sectors.

Knowledge, Skills, and Abilities

• Must possess excellent interpersonal communication and organizational skills
• Ability to handle multiple tasks simultaneously and perform well under pressure
• Must possess a cheerful, professional attitude and a passion for guest service
• Must have the capability to positively engage a diverse group of guests in a high-volume environment
• Must be able to work independently and exhibit initiative to solve problems, including tracking situations until an appropriate resolution is achieved
• Ability to self-manage and self-motivate
• Ability to follow direction and to be a team player
• Must be comfortable with heights
• Must be able to work indoors and outdoors in all weather conditions and extreme temperatures
• Must be available to work evenings, weekends, and holidays, with a minimum availability of three (3) six-hour shifts per week
• Must be able to remain in a stationary position 50% of the time
• This position requires frequent communication with both guests and colleagues; must be able to exchange accurate and timely information in these situations
• Proficiency in foreign languages a plus

SUMMIT One Vanderbilt is proud to be an equal opportunity employer. Our commitment to diversity and inclusion is reflected in who we are, what we do, and the experiences we deliver. We sincerely value diversity with regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, and all the other characteristics that make us unique.

Job Type: Part-time

Pay: $21.00 per hour

Benefits:

• Referral program

Schedule:

• 8 hour shift
• After school
• Day shift
• Evening shift
• Holidays
• Night shift
• Overtime
• Weekend availability

Ability to commute/relocate:

• New York, NY 10017: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: One location

Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.