The Candidate will undertake the following duties and responsibilities, including but not limited to:
- Maintain a safe and secure environment for the employees and visitors of DHCD in Cambridge.
- Ensure no unauthorized person or persons are in the building at the beginning of the shift and prior to the close of shift. If employees and/or visitors are still in the building, the security guard shall remain until the last person has left the building.
- Control access to the building at all times and permit only authorized persons to enter the premises.
- Escort employees to and from the parking lot. Upon each employee’s arrival, the employee will call the security guard, who will then escort the employee from the parking lot to the building. The security guard will escort each employee to his/her vehicle at the end of the business day.
- Guard the premises against fire, theft, pilferage, malicious injury, damage and destruction.
- Permit only authorized persons to enter DHCD-controlled access areas.
- Report in writing any unusual occurrences and/or incidents that happen during the course of duty. This document must be completed immediately following the incident and given to DHCD’s Contract Monitor (or designee) within one business day.
- Participate in scheduled disaster and fire drills in accordance with the Department’s established evacuation plan.
- Patrol the parking lot and grounds in order to prevent theft and vandalism to vehicles and property.
- Notify the Dorchester County Police Department and the Contract Monitor (or designee) in case of theft, vandalism, unauthorized entry, any other crime, or unsuccessful de-escalating of situations involving DHCD employees or the public
- If and/or when necessary, the security guard shall inform all employees, customers and visitors of the State’s No Smoking Regulations as per the Governor’s Executive Order of 1992. The guard shall enforce the No Smoking policy and allow smoking only in designated areas. Individuals are not permitted to smoke within 25 feet of the building entrance.
- Sign in upon arriving at work and sign out at the end of the shift.
- Interact with and manage customers seated in the waiting area. Maintain a quiet and orderly environment in the waiting area for customers waiting to be seen. At no time while on duty shall the security guard leave the post unattended except while patrolling the parking lot, on a restroom break, or on his/her lunch break. The security guard shall notify Department staff when she/he steps away from her/his desk for any permitted reason.
- Always show politeness and courtesy to all customers and employees. Effective customer service is vital to DHCD’s operations.
- In the event of unscheduled emergency leave (requiring the guard to leave prior to the end of the scheduled shift
- Have the ability to lift 50 lbs.
- The security guard post must be manned during duty hours with the exception of:
o Restroom breaks and lunch breaks.
o While the guard is escorting employees, visitors and customers to and from their cars upon their request;
o While the guard is patrolling the parking lot.

- Guards shall not:
1) Leave the post unattended except while patrolling the parking lot, restroom breaks or lunch break.
2) Bring their children, grandchildren, relatives or pets to work with them or to babysit them during their shift.
3) Have personal visitors during their shift.
4) Allow congregating at the security guard post.
5) Use force, except to defend themselves or others when in immediate danger.
6) Make unauthorized verbal or written statements regarding incidents, situations or circumstances at the facility.
7) Engage in any unauthorized investigative or detective work.
8) Surrender keys to any unauthorized individual without the prior approval of the Contract Monitor (or designee).
9) Remove supplies, furniture or equipment from the facility.
10) Make personal telephone calls except in case of extreme emergency. In the event of such an emergency, the security guard shall notify the Contract Monitor (or designee) of the emergency and of the personal telephone call.
11) Eat while on duty. During lunch breaks, security guards shall not eat at security stations or at a location visible to DHCD customers.
12) Smoke (to include electronic cigarettes) or chew tobacco in any area of the building while on duty or off duty.
13) Smoke within 25 feet of any building entrance.
14) Engage in loud behavior.
15) Be under the influence of alcohol or drugs.
16) Participate in any form of gambling.
17) Sleep while on duty.
18) Play radio, stream online entertainment and music, or watch TV or DVD while on duty. Note: The security guard may work on a laptop computer with authorization of the Contract Monitor (or designee).
19) Confiscate any money inadvertently left in DCHD or on the grounds. All lost and found items must be immediately turned in to the Contract Monitor (or designee) for the Cambridge office.
20) Permit customers or staff to sit at the security guard post with the security guard.
21) Solicit on the property.
22) Distribute, circulate or offer for sale any religious, philosophical or theological material while on duty.
23) Engage in any political activities while on duty.
24) Make any arrests or detentions of individuals.
25) Sign any documents on behalf of the Department; accept service of process, whether served in person or by mail; or accept or sign for any packages, deliveries, mail, food, or other items to be delivered to the Department or DHCD staff.
26) Request the towing of any vehicle without the consent of the Contract Monitor (or designee).
27) Engage in any commercial endeavors or activities while on duty.
28) Sit at employees’ desks, or read or peruse the contents of any files, folders, letters, memos, emails, etc. left on desks or tables in DHCD-controlled areas.
29) Fraternize with visitors or staff while on duty.
30) Engage in any other activity that is unreasonable, violates the health, safety, security or privacy of DHCD employees, or is not standard industry practice for unarmed security guards.

Job Type: Full-time

Pay: From $27.00 per hour

Schedule:

• 10 hour shift
• 8 hour shift

Work Location: In person

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