Hiring Range: $82,135 - $90,348 annually

Work Schedule: Generally, Monday-Friday, 40 hours, or more, per week, may work evenings and weekends as determined by the needs of the Town and for problem resolution.

NATURE OF WORK
As a senior leader in Public Works, the individual in this position performs supervisory, management, and highly skilled analytic and administrative work in planning, developing and directing the activities and operations and maintenance of the Towns water distribution and wastewater collections systems and teams to meet the needs of the Town of Windsor. Administers, coordinates, and directs highly responsible and complex technical staff assistance with oversight and expertise on challenging, complex, and/or sensitive issues about water distribution and wastewater collection operations. Establishes and implements assigned programs, objectives, and performance standards related to regulatory, state, and federal requirements. Ensures the equitable delivery of vital services to protect public health and improve quality of life. Individuals work in partnership with other employees, departments/divisions, agencies, and the public in delivering effective and innovative services.
Individuals in the position are required to perform work in a manner consistent with and exemplary of the Town’s PRIDE philosophies and the Town’s Equal Opportunity Employment policy.

SUPERVISION RECEIVED
Individuals work under the direct supervision of the Deputy Director of Public Works to carry out assigned duties, functions, roles, and projects in both routine and complex circumstances.

SUPERVISION EXERCISED
Individuals in this role supervise the Utilities Division Supervisor.

ESSENTIAL JOB FUNCTIONS
The individual in the Utilities Superintendent role is assigned specific assignments, job duties, scope, authority, responsibility, roles, and requirements as determined by the Town, department, division, and pursuant to laws, regulation, and practices. Individuals in this position must be able to successfully perform, be responsible for, and/or assist in the fulfillment of many job functions and duties, with or without reasonable accommodation.
The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all inclusive:
Operations

• Plan and manage various projects associated with operation and maintenance activities such as capital and maintenance improvement projects for reservoirs, water mains, water meters pump stations, lift stations, distribution and collection systems, lab analysis, and water treatment and wastewater.
• Plans, directs, and supervises daily operations of the Town’s utility system and its related facilities, including, but not limited to, determining work project priority and service activities; scheduling of work crews and equipment; determining required equipment and supplies; coordinating contractual work; and reviewing projects for satisfactory completion.
• Administers the Town of Windsor water usage from our water suppliers, the City of Greeley, North Weld County Water District, and Fort Collins/Loveland Water District.
• Responsible for maintaining the monitoring schedule of the Town’s distribution system per Colorado Department of Public Health & Environment (CDPHE) requirements. Works closely with the Town’s Operator in Responsive Charge (ORC) and sets up meetings for any updates or assistance.
• Administers the Towns SCADA operations of pressure zones, water distribution pump stations, wastewater collections lift stations, and water tanks.
• Administers and prepares all the Towns water distribution and wastewater collection samplings and laboratory tests and ensures compliance with local, state, and federal regulations.
• Administers, prepares, and completes the Town of Windsor’s Consumer Confidence Report (CCR - Water Quality Report), Sanitary Survey audit, and Risk and Resilience Assessment, and ensures all paperwork is completed in compliance.
• Administers and prepares Cross-Connection Control program and writes any CDPHE-required reports.
• Coordinates with local agencies (Windsor Fire Protection District) to ensure all fire hydrants and water valves are operational and visible.
• Develops, oversees, encourages, and coordinates training and development programs and safety meetings and enforces all safety rules and regulations with staff to ensure compliance with CIRSA/OSHA standards regarding trenching/shoring, confined space, and lockout/tag out. Ensure proper certification.
• Ensures the Utility Division responds promptly, efficiently, and effectively to emergencies.
• Receives, responds, and handles public (residential or commercial) inquiries, requests for assistance, and complaints regarding water distribution and wastewater collection systems and participates in public meetings as necessary.
• Ensures compliance with local, state, and federal potable water regulations and reporting requirements, gathers data and prepares reports to demonstrate compliance.
• Develop and manage a preventative maintenance program for complete water distribution and wastewater collection systems.
• Oversees the activities of staff in reading water meters, customer questions, and problems; works effectively and professionally with the Town’s Customer Service Division.
• Assures the testing, repair, maintenance, and installation of water meters, services, mains, fire hydrants, and valves.
• Oversees all utility locates by request of the PW department, other sections within the Town, and outside agencies by planning, coordinating, scheduling, and aligning internal resources to complete the work for internal and external service providers requesting identification of underground utilities.
• Completes and assures backflow testing reminders, pre-treatment letters, and water shut-off letters and communications are completed promptly.
• Assures pump station and lift station inspections are completed and audits as necessary.
• Provides direction to contractors in confirming contract details, making needed changes, and answering questions according to Town guidelines and construction standards.
• Work with Utilities Supervisor on permit compliance and reporting.
• Coordinates all public works water activities, including operations and maintenance. Advises Deputy Director of Public Works and other Town officials in matters relating to department activities.
• Looks for ways to increase efficiencies in policy and/or procedure. Evaluates field problems and develops solutions to complete assigned tasks efficiently.
• Establishes and maintains records of the equipment, materials, personnel, and time required to complete a project. Prepares reports concerning job assignments and related activities.
• Provides input on personnel issues, including hiring and discipline. Responsible for employee performance appraisals. Review employee requests regarding sick leave, vacations, overtime, and compensatory time.
• Renders prompt, efficient, and courteous service to promote goodwill between the Town and the public.
• Promotes teamwork and encourages an atmosphere that will stimulate an exchange of ideas, information, and job experience within the department.
• Works with the Engineering Department regarding water and stormwater issues.

• Develop, implement and monitor short-term, and long-term budget plans, goals, and objectives focused on achieving the Public Works Department’s mission/vision and priorities that, include providing essential life services such as water distribution and wastewater collection systems, public safety, and environmental protection through innovative, sustainable and cost-effective practices.
• Prepares and coordinates the development and administration of water distribution and wastewater collections fund budgets; forecasts the necessary funds for staffing, materials, supplies, and capital improvement projects. Presents and defends budget proposals to the department head. Administers division's budget to ensure effective expenditure of allocated funds; authorizes supplies, materials, and equipment purchases. Monitors and approves expenditures and adjustments as necessary. Implements midyear adjustments.
• Conduct research and make recommendations to the Deputy Director of Public Works concerning decisions and commitments involving large expenditures with a significant impact not only on the Town organization but also on the community as a whole; develop and manage assigned staff in a fiscally responsible manner.
• Plan, develop, design, and implement programs and projects of the specialized Public Works teams; establish goals and objectives; assist the Public Works Deputy Director in long-range planning for the department. Oversee departmental strategic plans and objectives to ensure alignment with the Public Works Deputy Director’s expectations and the Town’s mission, vision, values, goals, objectives, and expectations.
• Develops and recommends policies, standard operating procedures, and specifications about water distribution, wastewater collections, utility locates, backflow, PRV’S, leak detection, camera inspections, and meters.
• Contribute to team decision-making and management effectiveness by providing information, sharing resources, participating, and adapting work schedules to accomplish goals and projects.
• Lead, manage, supervise, and evaluate the performance of assigned staff and teams and champion employee engagement, involvement, accountability, and workplace culture.
• Prepare and/or review proposals, contracts, cost estimates, intergovernmental agreements, and related documents.
• Supervise and evaluate the performance of assigned staff directly and indirectly. Interview, select and hire employees and oversee disciplinary actions in a coordinated approach with the Deputy Director of Public Works and Human Resources as appropriate.
• Review work schedules and staffing levels to ensure delivery of services by established levels of service.
• Resolve disputes and implement solutions using sound management and conflict resolution skills.
• Ensure the completion of daily work progress inputs into Cartegraph software program and ensures this data is used to compile reports and maps needed by the Public Works Division and Public Services Department.
• Manage the effective use of the Division's resources to improve organizational productivity and levels of service.
• Collect, monitor, and analyze division levels of service to ensure efficiency and effectiveness; creates action plans for improvement as needed. Oversee the development and administration of safety & training programs for conformance with policies and laws; monitor training and work results, including evaluation of accidents, injuries, and claims.
• Establish and maintain collaborative relationships with community representatives, citizens, employees, and public interest groups.
• Communicate effectively in all written and verbal communications.
• Identify and integrate new technologies into division and Town operations.
• Exercise initiative, sound judgment, and decision-making within the scope of authority.
• Solicit feedback from staff; work to implement new ideas and procedures.
• Make presentations and recommendations to the Deputy Director of Public Works, Director of Public Services, Town Manager, Town Board, staff, citizen advisory groups, community organizations, etc.
• Review proposed ordinances, regulations, plans, specifications, sketches, notes, prints, and technical reports related to projects and activities for content, accuracy, and feasibility; requisition materials and supplies; maintain detailed record system by collecting, assembling, and analyzing data, and preparing periodic reports.
• Prepare various reports and projects as requested by the Director of Public Services and Deputy Director of Public Works. Perform related work as required and assigned. May perform as Acting Public Works Deputy Director in the absence of the Public Works Deputy Director.
• Employee is expected to exercise independent judgment and apply technical and professional skills in achieving work tasks. Work is reviewed through observation, inspection for accuracy, and results obtained. The supervisor is involved in problems of significant impact.
• Provide leadership and direction in developing short and long-range plans; gather, interpret, and prepare data for studies, reports, and recommendations; coordinate division activities with other departments and agencies as needed.
• Serves as a resource for the division; provides administrative and technical staff assistance to the sector. Coordinates services, planning, and work with other divisions, departments, governmental agencies, and community agencies/organizations, such as CDOT, Weld & Larimer Counties, XCEL Energy, and Poudre Valley REA.
• Represents the division at various governmental and professional meetings.
• Assists the Public Works Deputy Director with placing staff on-call for emergency events and planned events like snow & ice removal and flooding situations.
• Composes various reports, memos, letters, and operations/procedures manuals in a professional writing style.
• Supports a culture of two-way dialogues and ensures Utility Technicians receive timely and relevant information.
• Provide professional advice on issues to the Deputy Director of Public Works, Director of Public Services, Town Manager, and Town Council; make presentations to supervisors, boards, commissions, civic groups, and the public.
• Communicate information from management to staff accurately and promptly.
• Communicate official plans, policies, and procedures to staff and the public. Serves as a liaison and maintains contact with Town employees, vendors, contractors, the public, and other departments, as well as state, local, and other public officials regarding Town utilities. Answer letters of inquiry and talk with patrons; address public and civic organizations, which inform the public of policies, procedures, and the availability of facilities for public use.

• Manages, supervises, and directs the activities of assigned staff and functions; makes recommendations regarding hiring, discipline, termination, or advancement of employees. Schedules employees, assigns work and monitor’s progress.
• Appraises the performance of subordinate personnel. Assists subordinate employees in problematic areas. Initiates appropriate disciplinary actions based on recommendations of subordinate supervisors for assigned employees.
• Prepares annual performance evaluations that clearly define expectations. Documents performance highlights and provides regular feedback to employees.
• Maintain harmony among workers and resolve grievances; perform or assist subordinates in performing duties; adjust errors and complaints.
• Maintains the confidentiality of sensitive management and department information.
• Assists with coordinating utility operations to support all Town special events.
• Determines training needs for subordinate leaders and division. Approves and evaluates the effectiveness of training programs utilized for subordinate personnel.
• Coordinates programs and related software relative to backflow, PRV maintenance, leak detection, and camera inspections.
• Maintain supervisory responsibility for all facilities and equipment used by the division; ensures that they operating effectively and safely.
• Reports to the work site and supervises staff during emergencies such as snow & ice removal and flooding.

• The Utilities Superintendent position is part of the snow removal program, which includes scheduled on-call responsibilities typically during the months of October to April. The Utilities Superintendent is required to review and acknowledge the Snow Guidelines annually.
• The Utilities Superintendent position participates in the Shared Fleet Vehicle Program, which requires an annual motor vehicle record check.
• Provides twenty-four-hour on-call support when necessary.
• Attends and participates in professional organizations to keep abreast of industry innovations and new technology.
• Performs related duties established by law/ordinance or reasonably directed by the Town.
• Continues education and certification requirements to remain abreast of current methods and procedures.
• May participate in Town employee committees and special projects directly or indirectly related to essential job functions or assignments as required.
• Assists other Town departments/divisions, as necessary.

EDUCATION, EXPERIENCE, AND FORMAL TRAINING

• Must be at least 21 years of age
• A Bachelor's degree in Public Administration, Business Management, or a related field with coursework in leadership and management or from an accredited college or university in public administration, construction management, drinking water operations, environmental sciences, civil or structural engineering, or a field closely related is preferred.
• Seven (7) years of progressively responsible experience in Public Works/Utilities (water distribution and wastewater collection systems) experience, including three (3) years of supervisory or management experience, are required.
• Equivalent combination of training and experience that provides evidence that the applicant possesses the required knowledge, skills, and abilities to perform the essential functions of the job.

• Must have a current Colorado Driver’s License or the ability to obtain one upon hire that meets the Town of Windsor’s standards; ability to maintain throughout employment.
• Ability to attain, Colorado Class III Water Distribution Certification or greater.
• Ability to attain, Colorado Class III Wastewater Collections Certification or greater.
• ASSE or ABPA Backflow Certification preferred
• Ability to Attain FEMA Training Certificates: 100, 200, 300, 400, 700, and 800
• CPR/1st Aid certification or ability to attain within three (3) months of employment.

• Strong knowledge of practices and procedures of Public Works/Utilities (Water Distribution and Wastewater Collection Systems), maintenance methods, and administration.
• Considerable knowledge of the equipment, facilities, operations, and techniques used in subordinate work units.
• Working knowledge of Town personnel rules and policies. Knowledge of the division, department, and town's policies, procedures, and goals.
• Knowledge of the principles and practices of public administration, including organizational development, management, budgeting, employee supervision, and training.
• Knowledge of wastewater treatment principles, operations, and equipment.
• Knowledge of water treatment & distribution principles, operations, and equipment.
• Knowledge of chemistry, mathematics, and biology.
• Knowledge of safety and environmental laws, rules, regulations, procedures, and reporting requirements of the American Water Works Association (AWWA) Standards for Utility construction.
• Skills in understanding and responding to customer needs.
• Skills in operating staff vehicles and pickup trucks as required for travel in this position.
• Skills in effective public relations.
• Ability to read and correctly interpret construction drawings, specifications, plans, and technical manuals.
• Skills in writing letters, memos, reports, and other written correspondence.
• Possess a combination of technical, analytical, organizational, communication, and interpersonal relationship skills and professionalism.
• Ability to exercise considerable initiative and sound judgment; plan, organize, assign and review the work of subordinate staff to meet departmental goals and community needs; communicate effectively verbally and in writing; work well with varied and demanding people; effectively motivate; evaluate program effectiveness and efficiency; work from broad direction with limited supervision; prepare budget documents, reports, and statistics; administer approved budget; establish and maintain effective working relationships with employees, public, and other agencies; organize information in a clear and logical format; evaluate resources and personnel needs; identify, analyze, and address problems and trends in a timely, efficient, and equitable manner; organize activities in order to complete tasks in accordance with priorities, address multiple demands, or meet deadlines; organize tasks and working environment to maximize efficiency; focus attention on tasks, which may be complex, routine, or repetitive, without losing concentration or becoming distracted by external activities; adapt to interruptions, equipment failures, unusual demands, or changing priorities; handle confidential information; coordinate, analyze and utilize a variety of reports and records; handle emergency situations; employ and enforce safety practices and procedures; and understand and follow written and oral instructions and guidelines.
• Regular and reliable attendance during regularly scheduled work hours. Ability and willingness to manage after-hour activities and emergencies, i.e., utility breaks/backups, seasonal storm events, etc.
• Ability to understand and work from schematics and blueprints.
• Ability to perform on-call duties as assigned.
• Ability to take initiative and work efficiently to complete tasks with limited supervision.
• Follows through on commitments and notifies supervisor when unable to meet deadlines assigned. Accepts constructive input and implements suggestions for improvement. Maintains effective working relationships with team members, staff, and customers. Demonstrates pride, enthusiasm, and a positive attitude in dealings with the public. Demonstrates consideration for others in all written and verbal correspondence. Listens to all concerns and makes proper adjustments. Understands the liability limits of the Town and the department/division and implement protective measures. Promotes a culture of safety in the workplace and reports safety hazards.
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations supporting goals.
• Analyze, interpret, summarize and present administrative and technical information and data effectively.
• Ability to be reached in emergencies, such as a cellphone.
• Ability to interpret and implement Town policies, resolutions, ordinances, rules, and regulations.
• Ability to remain flexible in dealing with changes.
• Ability to remain tactful, helpful, and friendly in dealing with the public and other employees.
• Ability to use standard office equipment, computer equipment, and software, including Microsoft Office applications, Locating system, Springbrook software, Cartegraph software, utility map systems, and SCADA (utilities operations and management).
• Ability to receive, understand and take positive and appropriate action from information/instructions verbally and/or in writing.
• Ability to analyze and evaluate information accurately and express ideas clearly when providing oral and written reports or recommendations.
• Ability to listen well and communicate effectively orally and in writing with various audiences.
• Ability to research, evaluate, and use new methods and techniques for operational improvement and draft policies and procedures.
• Ability to use initiative and independent judgment appropriately.
• Ability to deal constructively with conflict and gain consensus; ability to facilitate change.
• Ability to analyze problems, identifies alternative solutions, project consequences of proposed actions, and implements recommendations.
• Ability to supervise, direct and train employees.
• Ability to work successfully in a team environment.
• Ability to consistently exercise discretion, independent judgment, and decision-making.
• Ability to research, develop and lead formal and informal presentations and discussions.
• Ability to establish and maintain effective working relationships with employees, elected officials, boards, and members of the general public.

• Equipment: This position requires the use of a variety of equipment: Operate staff vehicles, refueling stations, fluid dispensing systems, hand tools, wash facility & equipment, two-way radios, computers/tablets/other digital equipment, calculators, copiers, printers, fax machines, and telephones.
• Materials: This position requires the ability to use the following materials: N/A

WORKING ENVIRONMENT & PHYSICAL REQUIREMENTS
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
The physical activities of this position include, but are not limited to, the following: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing and repetitive motions.
The physical requirements of this position are considered Medium Work, exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.
The employee may be subject to the following environmental conditions: inside, such as an office setting; outside, with little to no effective protection from weather; extreme cold, typically below 32 degrees for periods of more than one hour; extreme heat, temperatures typically above 100 degrees of periods of more than one hour; subject to noise.
The employee is subject to hazards, including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat, or exposure to chemicals. The employee is subject to atmospheric conditions that may affect the respiratory system or skin and to oils. Employees may be exposed to infectious diseases.
The employee is frequently in close quarters, crawl spaces, shafts, manholes, small, enclosed rooms, small sewage, water line pipes, and other areas, which could cause claustrophobia.
This position is considered safety sensitive because the individual must operate a commercial motor vehicle as a regular function of his/her daily job duties.

Note: This position description is not intended to be an exclusive list of all of the requirements, duties, tasks, roles or responsibilities associated with the position. Nothing in this position description restricts the Town’s ability to assign, reassign or eliminate duties and responsibilities of this job at any time.

The Town of Windsor will make all reasonable accommodations to ensure that people with disabilities have an equal opportunity in employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Town is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, gender (regardless of gender identity or gender expression), sexual orientation, color, religion, national origin, creed, disability, military status, genetic information, pregnancy, or any other status protected by applicable state or federal law.