• Ensure all units are inspected prior to occupancy and on departure, tracking inventory and alerting the Admin Manager of any damages
• Help Facilities team with minor maintenance issues. (E.g. unclog sinks, light heaters, switch fuses at breaker, some painting)
• Coordinate with facilities team all escalated maintenance concerns in the form of a work order
• Plowing staff roads, parking lots, and driveways using company plow truck and skid steer
• Frequently removing snow from walkways, parking spots, and rooftops using shovels and other show removal equipment, which will be physically demanding
• Maintain maintenance logs on all snow removal equipment, creating a seasonal checklist to maintain and ready all equipment for winter months, this will be in coordination with the vehicle maintenance facility
• Keep all common areas, of all workforce housing buildings, clean and organized
• Coordinating, and participating in, all trash and recycling removal from all workforce housing buildings
• Ensuring all building utilities are working properly and communicating with the right party to fix any issues
• Job requires sitting, crouching, and standing for extended periods of time
• You should be able to lift 30lbs frequently and 50 to 60lbs occasionally
• Solve problems with a "can-do" attitude
• Find a way to say "yes" to tenant needs. Look for ways to be helpful and courteous
• Reliable attendance on all scheduled workdays
• Performs all other related duties as assigned or requested including obeying safety policies and procedures and attending safety trainings
• Manage a team of three to five staff members
• Coordinate staff schedules, timecards, and day to day responsibilities
• Other duties as assigned

Personal Skills:

• Strives for open, honest, and effective communication in order to build trust in our relationships with our guests and fellow staff
• Demonstrates problem-solving skills while resolving guest concerns
• Be well-groomed and aware of personal hygiene; adhere to dress code policy as mentioned in policy handbook
• Keep all business confidential both on and off duty
• Always offer courteous and sincere hospitality. Understand what is meant by “good customer service.”
• Provides a guest experience that exceeds the guest’s expectations
• Follows training guidelines using good judgment and common sense
• Ability to gracefully and humbly accept criticism and opportunities for growth
• Ability to stay positive, focused, and constructive when faced with setbacks, challenges and while working in an ever-changing environment
• Conducts oneself with safety in mind and undertakes all job requirements in a manner which will guarantee a safe environment for oneself, guests, and fellow team members
• Keeps work area, equipment, and lobby clean and orderly. Has concern for cleanliness and orderliness of work area and equipment
• Completes all assigned services by timeframes established by department supervisor
• Must be approachable and willing to speak to tenants in a warm and friendly matter
• Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.

Qualifications/Knowledge:

• Must be flexible and open to change
• Must be able to accurately follow instructions, both verbally and written
• Must be willing to ask for help and/or clarification
• Must be able to adapt to change in policy and/or procedures as directed and offer suggestions to improve operations
• Possess a valid driver’s license and successfully pass an MVR check
• Knowledge of Microsoft Office, basic typing skills, and computer knowledge
• Fluent in verbal and written English, other language skills preferred
• Must be able to lift up to 50lbs
• Ability to work a flexible schedule including weekends, holidays, and evenings
• Prior experience managing multiple multi-unit properties preferred

Work Environment:
Taos Ski Valley, Inc. is often a fast-paced work environment, especially during Holiday and Peak days. TSVI is located in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Physical Demands of Position Include:
This position entails frequent snow removal, including; shoveling, driving a plow truck/skid steer, and occasionally climbing on rooftops (with proper climbing equipment and training.) Frequently lifting up to 25 pounds and occasionally lifting up to 50-75 pounds. Sitting approximately 60-70% of the time. Occasional walking, reaching, and bending. This position will require individuals to be out in winter conditions 10% of the time.
Background Check:
Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes
• Is an MVR required for this position:* Yes*

Job Type: Full-time

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