About this role:

Wells Fargo is seeking an Agile Business Analyst for Fraud & Claims Management as part of Consumer & Small Business Banking Operations. This Agile Business Analyst role will have relationships and responsibilities outside the Scrum team which include working with Product Management, Customers, Business Owners, Technology and Risk Stakeholders. You will be responsible for defining user stories and assisting with the prioritization of the backlog to streamline the program priorities while maintaining the conceptual and technical integrity of the components for the team. Learn more about the career areas and lines of business at wellsfargojobs.com .

This role is internally known as a Business Execution Consultant.

In this role, you will:

• Participate in product management initiatives and deliverables for product lines or services
• Deliver high-quality, analytical solutions for the key stakeholders
• Increase business value and collaborate with the product owner to establish the product backlog by using Agile practices
• Develop business cases by working closely with product managers
• Provide user stories to multi-disciplinary teams and define the business-driven acceptance criteria
• Support Agile practices and encourage the improvement of service
• Facilitate various Agile processes such as Iteration, Release Planning, Backlog Refinement, Retrospective, Sprint Review, and Daily Stand-up
• Create low or high-fidelity prototypes accordingly
• Provide subject matter proficiency in specific functional areas to the assigned Scrum Team
• Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned application
• Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
• May work independently to make recommendations for support function by providing support and leadership
• May assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
• May provide leadership in management of relationships and implementation of solutions and initiatives with cross functional business partners
• Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
• Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics
• Determine areas of strength or Business Execution opportunity within defined scope of work
• Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
• Utilize independent judgment to guide moderate risk deliverables
• Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
• Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
• Collaborate and consult with leaders and executive management
• May provide work direction to less experienced Strategy and Execution staff

Required Qualifications, US:

• 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• 2+ years of Agile experience using JIRA and Confluence
• Experience documenting business requirements formally or informally depending on the need of the project
• 2+ years of experience in Financial Technology (Fintech) as a Business Analyst or a Product Analyst
• Understanding of the agile development process
• Excellent verbal, written, and interpersonal communication skills
• Knowledge & understanding of Fraud & Claims Management in Consumer & Small Business Banking
• Deposits and Digital user experience
• Ability to facilitate and lead team discussions to identify future problem areas and consensus decisions on scope, design, and implementation
• Ability to work in a fast-paced agile environment where flexibility and collaboration are important
• Ability to be proactive, innovative, and creative in meeting customer and enterprise needs
• Ability to manage multiple and competing priorities
• Experience developing partnerships and collaborating with other business and functional areas
• Expertise in conceptual modeling with the ability to see the big picture and envision possible solutions
• Strong organizational, multi-tasking, and prioritizing skills
• Outstanding analytical, problem solving and resolution skills
• Project execution and delivery experience

Job Expectations:

• This position offers a hybrid remote work schedule.
• This position is not eligible for Visa sponsorship.

Locations:

• 2222 W Rose Garden Ln Phoenix, Arizona 85027
• 8740 Research Dr 1st Floor Charlotte, North Carolina 28262-8570
• 2800 S Price Rd Bldg D 2nd Floor Chandler, Arizona 85286-7808
• 800 S Jordan Creek Pkwy West Des Moines, Iowa 50266
• 600 S 4th St Minneapolis, Minnesota 55415
• 114 N Beaumont St Bldg D Saint Louis, Missouri 63103
• 4101 Wiseman Blvd Bldg 106 San Antonio, Texas 78251
• 260 Charles Lindbergh Dr Salt Lake City, Utah 84116
• Preferred locations are listed above. Other core locations within the Wells Fargo Fraud & Claims Management footprint may be considered. Relocation assistance is not available for this position.

Job posting may come down early due to volume of applicants. We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.