JOB DESCRIPTION: ASSISTANT MANAGER

La Maison Bonpoint

Since 1975, La Maison Bonpoint in Paris has been the reference in the world of children’s luxury clothing. From its first US boutique opening in 1988 on Madison Avenue, Bonpoint now has boutiques in prestigious locations throughout the US: Beverly Hills CA, Bal Harbour in Miami and Worth Avenue in Palm Beach FL, Southampton NY, our two NYC boutiques: Madison Avenue at 68th St., and SoHo, and our digital store, www.Bonpoint.com/us/

A Bonpoint clothing item is unique and signed. With our collection designed in Paris you can recognize the savior faire to the littlest details: 6 points to the centimeter (not any less), large hems on smart dresses for the best look, lining of all the embroideries for ultimate comfort, hand-embroideries, fins rouleautes, invisible hems, checks assembled with maximum precision and calais embroideries. Our Maison prides itself with a unique, precise and precious confection that is entirely transparent.

Overall Mission

As an Assistant Manager, you will be an ambassador of the brand. You will assist the Store Manager and/or Assistant Manager in building client relationships, proactively foster the achievement of sales goals and ensure that the highest level of client experience is delivered. You will be a role model to the team and will support your store and/or manager in operational duties. You will represent the brand values and demonstrate professional and respectful behaviors towards our clients and team members.

Essential Duties & Responsibilities

Ensure achievement of team targets on a monthly and annual basis

Team Management and Development

· Ensure your team delivers the Bonpoint service standard to every client. Support them with consistent coaching, identify their development and training needs and partner with Store Manager to create individual action plans

· Identify, recruit and develop talents, secure succession plans in collaboration with the Store Manager

· Set individual and team goals; proactively assess and manage performance against expectations

· Manage and motivate the team to drive business: create a positive and harmonious work environment, foster cooperation within the team members and between managers

Client and Business Development

· Support the team in building long term client relationships, leveraging the different clienteling techniques

· Establish a client-centric mindset in store to ensure the highest level of client experience and proactively handle client-related situations

· Communicate and inspire the team on corporate strategy and relevant business information

· Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, selling training and clienteling techniques

Selling and Floor Management

· Act as a role model demonstrate sales leadership to the team, through achievement of personal goals, support them with their own sales, foster cross-selling and client re-purchasing

· Build and develop own client portfolio

· Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support ensuring the Bonpoint service standards are achieved

Operations

· Ensure policies, brand standards and grooming guidelines are communicated and implemented

· Support team in inventory management

· Support store manager in staff planning when required

Principle Skills, Knowledge, and Personal Attributes Required

· Minimum 2-3 years in a leadership role

· BA a plus

· Foreign Languages a plus

· Professional presentation, excellent interpersonal skills; able to communicate effectively both verbally and in writing

· Self-starter

· Dependable, punctual, flexible

· Excellent problem-solving skills

· Computer literacy a must

· Be fashion-forward and have a passion for the fashion/luxury goods industry

· Be a team player; pro-active attitude

· Ability to adapt to changing needs of the company as necessary

· Must be able to work a retail schedule – available evenings, weekends and holidays as needed
Employment Type
Full-timeC

Job Type: Full-time

Pay: From $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

COVID-19 considerations:
Covid-19 precautions observed. Vaccination required.

Experience:

• Customer service: 3 years (Preferred)

Work Location: One location

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