JOB DESCRIPTION

TITLE: Bartender

DEPARTMENT: Food and Beverage

REPORTING TO: Shift Supervisor/ Operations Manager

LOCATION: Murphy, North Carolina

SALARY: Hourly/ $10.00 to $13.00

SUMMARY:

Prepare beverages for our guests, ensuring consistent quality in a short period of time, following the recipes and guidelines established by F and B department. Adhering to the local and state liquor service laws and enforcing them with the team and maintaining a clean, sanitary and safe work area in a fast paced environment. While always following our guest service standards of 10 for 10, 80/20 and C.P.R. Team member must have comprehensive knowledge of all events and amenities in the UltraStar Multi-tainment Center.

RESPONSIBILITIES

ESSENTIAL FUNCTIONS BUT NOT LIMITED TO:

● Provides guests with bar service, receiving food and/or beverage order, mixing and serving alcoholic and nonalcoholic drinks.

● Cleaning, chopping and slicing garnish as needed, setting up the bar for start service and closing breakdown.

● Serving wine and draft or bottled beer, receiving and delivering food orders, collecting and processing payment while following UltraStar’s cash handling policies.

● Maintains a safe, sanitary, and presentable work area, checking beverage products for appropriate temperature, restocking as necessary.

● Provides accounting of transactions in to point-of-sale system, counting currency, balancing money drawer against generated cashier report following established procedures.

● Ensures responsible alcohol beverage service polices are followed by asking for proper I.D. from guests that appear to be under the age of 30, monitoring alcohol consumption while following established laws.

● Closing alcohol service at the designated time, clearing the room of all alcoholic beverages, glasses and bottles from each venue at the time specified.

● Attends all scheduled employee meetings and brings suggestions for improvement

● Notify manager-on-duty any time a guest is not 100% satisfied with their experience

QUALIFICATIONS

● Age 21 or older

● Completion of basic food handling training and local or state mandated certification

● Excellent multi-tasking skills

● Ability to work effectively with supervisors and co-workers and with minimal supervision

● Ability to work in a high volume venue.

● Ability to meet guest needs while communicating and working effectively with supervisors and team members in a high-volume setting

● Working knowledge of US measurements, weight and volume

EDUCATION AND/OR EXPERIENCE

● Strong written and verbal communications skills along with basic computer skills and knowledge are required for the position.

● 1 year bartending experience

● 1 year guest service experience

● 1 year food service experience

● General wine knowledge

● Basic math skills

● Awareness of local, state and federal liquor, health and sanitation laws

PHYSICAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the
Team Member will regularly be required to:

● Work days, nights, holidays, weekends are required.
● Work in an area where there is varying noise, lighting, in a fast paced environment with changes in air quality including second hand smoke.
● Read and write handwritten notes.
● Lift and carry up to 50 pounds up to 100 feet.
● Move about facility and stand for long periods of time.
● Walk or stand 100% of shift.
● Reach, bend and stoop frequently.
● Ascend and descend stairs and sloped surfaces

WORK ENVIROMENT

● Travel may be required for occasional deliveries, visits to other locations, company meetings

● Interior Work Areas- moderate to hot temperatures in the kitchen areas. Flooring is tile in the kitchen and carpeted or tile in the restaurant. Rubber mats cover the floor behind the bar. Possibly encountering wet or slippery floor surfaces.

● Exterior Work Areas- may have extreme temperatures depending on weather conditions

Job Types: Full-time, Part-time

Pay: $10.00 - $13.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance

Physical setting:

• Bar

Schedule:

• Day shift
• Holidays
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Murphy, NC: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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