Role and Responsibilities:

• Reports directly to the Operations Supervisor
• Provides training to new hires on the Billing team
• Provides re-education or targeted training for current staff on the Billing team
• Develops and maintains policies, procedures, and job aides relating to the Billing department
• Maintains updates/revisions to the Bill Processor Manual
• Maintains and updates training materials for the Billing department
• Creates training videos as needed
• Maintains communication between the Billing department and other areas of the MCO to resolve processing and training issues
• Processes incoming bills, invoices, and reconsiderations within the required timeframes, to consistently maintain bill processing skills and be able to provide training
• Demonstrates Sheakley Core Values
• All other duties as assigned

We offer employees a range of perks including but not limited to:

• Health, dental, vision, and life insurance
• Additional insurance options: Critical Illness, Long Term, Short Term Disability, Accidental Death and Dismemberment, Employee Assistance Program, Legal Shield
• 401(k) savings plan with match after 1 year
• Continuous professional training and development
• 8 Paid Holidays
• Paid Vacation and PTO available
• Employee focused culture with appreciation events all year

https://vimeo.com/752960197

Qualifications:

• Knowledge and skills at a level normally acquired through the completion of a High School education or comparable work experience.
• Medical billing and/or training background preferred.
• Working knowledge of Bureau of Workers Compensation Policies and Procedures as they relate to bill payment
• Working knowledge of ICD codes and CPT codes as they relate to workers compensation injuries
• Ability to handle sensitive information and maintain a high level of confidentiality
• Ability to multi-task
• Excellent written and communication skills
• Experience with various computer programs and data entry skills
• Candidate can work onsite, hybrid or virtually but must be a full-time employee (minimum 32 hours)

This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.