Business Services Specialist II Job at Cox Corporate Services
Company:
Cox Automotive - USA
Job Family Group:
Business Operations
Job Profile:
Business Services Specialist II
Management Level:
Individual Contributor
Travel %:
No
Work Shift:
Day (United States of America)
Job Description:
This is a remote, work from home opportunity.
The hours for the position are: Monday - Friday, 10:00 AM - 7:00 PM, EST. Applicants residing in CA may work 8:00 AM - 5:00 PM, PST.
Essential Functions:
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Customer database maintenance to keep account information up-to-date including accurate record-keeping. (40%)
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Verify all sales contracts are complete and correct and meet internal and external standards. (20%)
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Answer instant messages, and emails from various internal customers. (20%)
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Create internal users according to specified procedures. (10%)
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Create and maintain relationships with DMV/state agencies and keep current on all state policies and procedures. (10%)
Non-Essential Functions:
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Update contractual procedures as needed.
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Provide input to update internal and external forms as needed.
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Attend weekly and monthly calls related to contractual and state specific items.
Required Knowledge and skills:
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High School Diploma or Equivalent
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0-2 yrs experience in Contract documentation review and some related knowledge in Automobile Sales and Motor Vehicle Regulations
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Demonstrate proficiency with all applicable internal programs and databases including Salesforce and other internal programs.
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General planning, analytical, and problem solving skills
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Ability to handle and prioritize multiple and changing tasks and meet deadline
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Proactive and cooperative problem-solving skills.
Working Conditions:
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Typical Office Work
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Requires long periods of data entry (6+ hours)
Compensation and Other Benefits:
Hourly pay rate is $17.25 - $25.91/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s experience. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Employees receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Us:
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
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