SUMMARY/OBJECTIVE:

The Clinic Manager will function in a strategic leadership position that will manage the overall operations of our Health Operations Sites, ensuring a vision and strategy for future growth, customer service and satisfaction, and a safe clinic for our clients and staff. This manager also provides expertise to ensure all clients receive high quality, efficient care.

Essential Functions (Job Duties)

• Supervises, orients, and trains clinic staff to ensure that all policies, established practices and standards are followed.
• Develops, communicates, and leads the execution of clinic goals and objectives in support of overall clinic performance and operations as well as staff retention and employee engagement.
• Manages individual and team performance including handling client and visitor issues, providing feedback and/or follow-up training to employees, recognizing good performance, and identifies/mentors potential candidates for promotional opportunities.
• Monitors client flow including keeping clients informed, overseeing and seeking to reduce wait times as much as possible, and ensuring efforts are coordinated to provide the highest quality care and services.
• Manages/maintains the upkeep of interior and exterior areas, signage, overall clinic appearance, and key control and alarm codes.
• Ensures all financial management procedures are followed.
• Ensures all compliance measures are met including overseeing clinic opening/closing, documenting incident occurrence reports, preparing for and completing clinic audits/reviews/surveys, and maintaining all safety precautions.

Citizen Advocates, Inc. is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Citizen Advocates, Inc.'s receipt of an acceptable and job-related background check, motor vehicle report, and/or reference check, as applicable and permissible by law.