Customer Service Rep- Stateline NV Job at SERVPRO of Carson City/South Lake Tahoe/Douglas, Lyon & Storey
SERVPRO of Carson City/South Lake Tahoe/Douglas, Lyon & Storey Stateline, NV 89449
Do you love helping people through difficult situations?Then, don’t miss your chance to join our Servpro
located in STATELINE, NV as a new Customer Service Rep.. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!We’re seeking someone who is great on the phone, who has excellent analytical and problem solving skills. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then
you may be our perfect
hero!As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.Primary Responsibilities
- Answering phones, job information intake
- Office administrative duties such as preparing email and written correspondence
- Perform detailed and accurate data entry
- Assist other departments, as needed
- Entry level
- Experience in service industry environment a plus
- Possess polite, confident, and excellent customer service skills, including listening and questioning skills
- Excellent organizational skills and strong attention to detail
- Capability to work in a fast-paced, team-oriented office environment
- Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
- Minimum of HSD/GED
- Able to successfully complete a background check subject to applicable law
- 40 hours/week, flexible to work overtime when required
- Hours: 9am-6pm
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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