Are you looking for part-time work? Would you like a long term career with a company that has consistently been honored as one of FORTUNE Magazines “100 Best Companies to Work For”? Do you have excellent customer services skills and a keen eye for detail? If so, our part-time opening for an Employee Services Coordinator may be for you!

As one of our Employee Services Coordinators, you will be responsible for auditing and processing tuition reimbursement applications for our valued EdAssist clients. Our ideal candidate will be highly motivated, a self-starter (as this is a fully remote position), and will be able to manage multiple clients with relative ease.

The Employee Services Coordinator opening is part-time and requires that you have availability to work during standard business hours, Monday through Friday. In addition, you must have the flexibility to work up to 40-hours/week during peak season (January, May/June, and August/September).

Responsibilities:

• Act as an independent reviewer to ensure policy compliance.
• Follow the tuition policy of all our corporate clients.
• Proof grades and receipts against submissions and client requirements.
• Ensure appropriate tuition discount is applied to invoices prior to submission for payment.
• CRM Processing of Cases and Help tickets submitted by employees.

Requirements:

• A minimum 2 years of customer service.
• Auditing experience preferred.
• A Bachelor's Degree is preferred.
• High level of computer proficiency is essential.
• Remote position - ability to work independently from a quiet, home office
• Ability to manage multiple clients with relative ease.
• Must possess strong interpersonal, as well as verbal and written communication skills.
• Strong attention to detail.
• Proven ability to learn and utilize proprietary software and reporting tools.
• Ability to multi-task and handle more than one live chat at a time while simultaneously addressing multiple inquiries effectively
• Ability to work in a fast-paced and highly dynamic environment.
• This position is part-time and requires that you have availability to work during standard business hours, Monday through Friday. In addition, you must have the flexibility to work up to 40-hours/week during peak season (January, May/June, and August/September).

HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?

Contact us at bhrecruit@brighthorizons.com or 855-877-6866

Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English and EEO – Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.