Front Desk Manager Job at Crowne Plaza Englewood
We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people. If this sounds like you, apply today!
Responsibilities:
- Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaints
- Handle the front desk budget and order office supplies as needed
- Compile occupancy reports and financial information for the general manager
- Manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies
- Oversee all operations at the front desk and ensure the highest level of customer satisfaction for every guest
- Have superb communication skills, management skills, and multitasking skills
- Bookkeeping skills and experience with MS Office a plus
- At least 2 years of experience as a front office manager, front desk, or similar position in the hospitality industry or related field
- Prior hospitality experience of 1 year is required for this position
- Applicants must have a high school diploma or GED
Located near the New York-Presbyterian/Columbia University Irving Medical Center, our business hotel in Englewood, NJ offers guests well-appointed guestrooms and wonderful amenities, including free Wi-Fi, complimentary parking, an indoor pool, and elegant meeting spaces.
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.