(HYBRID) Credentialing & Enrollment Coordinator

The Credentialing & Enrollment Coordinator is responsible for supporting the administrative functions of provider enrollment and Credentials Verification Services. This is a Hybrid position; some of your responsibilities will necessitate office days at the CHS corporate office located in Franklin, TN.

Community Health Systems is one of the nation’s leading healthcare providers. Developing and operating healthcare delivery systems in 47 distinct markets across 16 states, CHS is committed to helping people get well and live healthier. CHS operates 79 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.

Summary: The Credentialing & Enrollment Coordinator is responsible for supporting the administrative functions of provider enrollment and Credentials Verification Services. This is a Hybrid position where some days will be remote and some days will be at the corporate office in Franklin, TN.

Essential Duties & Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Process provider enrollment mail that comes into the corporate office - scan all documents into provider or group files within the credentialing database and notify affected parties of updated information and documentation.
• Manage roster process to support managed care department and payer requirements for accurate provider rosters.
• Provide in-office support for remote staff - copying, printing, mailing, shipping, authorized signature needs, office supply ordering, equipment ordering, etc.
• Monitor the provider enrollment and CAQH group email inboxes - forward any pertinent information to affected parties as needed, upload any documentation/correspondence into provider/group database files.

• Route and allocate invoices in Lawson; manage expense reimbursement process in Concur.

• Order office supplies and distribute as needed; provide supplemental administrative support to credentialing and enrollment leadership as needed.
• Able to manage multiple projects simultaneously and under tight deadlines; Perform other duties as assigned.

Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Education: High school diploma or general education degree (GED)

Preferred Experience: 1 or more years of credentialing/provider enrollment experience; or equivalent combination of education and experience.

Computer Skills Required: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and Database software.

Physical Demands: In order to successfully perform this job, with or without a reasonable accommodation, the following are outlined below.

• The Employee is required to read, review, prepare and analyze written data and figures, using a PC or similar, and should possess visual acuity.
• The Employee may be required to occasionally climb, push, stand, walk, reach, grasp, kneel, stoop, and/or perform repetitive motions.
• The Employee is not substantially exposed to adverse environmental conditions and; therefore, job functions are typically performed under conditions such as those found within general office or administrative work.