• If you are someone who is empathetic, confident, compassionate, organized, a good communicator, detail oriented and just has a general desire to help people... this may be the position for you! We're hiring a Patient Accounts Representative for our busy Physical Therapy Office in Killingly (Dayville), CT. We are looking for someone who would like a career in a long-standing medical practice whom take work culture, team goals and creative opportunities seriously.
• Verifies patient insurance benefits, effectively calculating deductibles, co-payments and co-insurances. Relays this information to patients directly
• Daily collections of cost shares, implementing payment plans when necessary
• Balancing incoming monies at end of day/month
• Managing authorizations, maintain current filing systems
• Running of reports to maintain accurate client census
• Patient aging/collections
• Obtaining demographics, confirming all soft files are complete
• Checking in/out patients
• Scheduling Intakes
• Direct patient contact scheduling patient appointments in person or over the phone
• Scanning and filing of documentation into EMR, faxing, copying, data entry
• Collaboration and communication with other staff to effectively complete tasks
• Managing daily tasks; time management, prioritization and sound judgment are a must
• Insurance verification and benefits knowledge is mandatory
• Medical office experience (Minimum 1 year)
• Billing knowledge is preferred
• Familiarity with Webpt is a plus
• Insurance authorization experience/knowledge is preferred
• Workers Compensation knowledge/familiarity preferred
• Fluent use of computer skills, excel, typing and phone ethics
• Customer service: Minimum 1 year
• Ability to earn bonus incentives

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Bereavement leave
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Healthcare setting:

• Outpatient
• Private practice

Medical specialties:

• Physical & Rehabilitation Medicine

Schedule:

• Monday to Friday
• No weekends

COVID-19 considerations:
All Patients as well as Employees wear masks and proper sanitization is done prior to and after each Patient.

Ability to commute/relocate:

• Dayville, CT 06241: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have experience obtaining and managing insurance authorizations?
• Do you have experience verifying insurance benefits/eligibility?

Experience:

• Medical office experience: 1 year (Required)
• Customer service: 1 year (Required)
• EMR systems: 1 year (Required)

Work Location: One location

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