Johnstone Supply, North Americas leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity for a Product Manager to join our team. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google and Fujitsu, to provide contractors with world class products, technical expertise and quality service.

As a member of the Product Management Team, the Product Manager is responsible for ensuring that Johnstone Distributor Partners receive a competitive advantage in the market by managing vendor relationships and negotiating comprehensive programs on behalf of the Johnstone ownership.

Position responsibilities:

• Directly supervises the Product Specialist who is responsible for researching products, markets, and identifying vendors for a particular product line.
• Directly supervises the Marketing Specialist who is responsible for coordinating and executing marketing strategy.
• Develops product strategies for assigned product categories to ensure Johnstone Distributor Partners have the complete product offering and mix required to grow profitably in target market segments based on thorough analysis of product features, benefits and competitive positioning.
• Develops all marketing strategies for all assigned product categories.
• Negotiates of comprehensive programs with vendor/suppliers, including COGS negotiations and obtaining the appropriate allowances for Advertising, Marketing, Finance and Distribution core services. These include, but are not limited to volume rebate, growth rebate, advertising rebate, payment terms, warranty and return privileges, etc.
• Ensures the completeness, accuracy and usability of product and vendor information for assigned product lines. Provides information for tools, such as the web, JXI and Add-on sales, to assist Distributor Partners in quickly and efficiently providing their customers with information they need.
• Ensures product pricing to Distributor Partners is both competitive and meets Corporate financial objectives by managing pricing programs within established guidelines. Works closely with the Marketing team in maintaining suggested sell (List) price to the end customer.
• Works in conjunction with the Supply Chain teams to meet inventory management objectives that meet store needs and Distributor Partner financial objectives.
• Supports the sales process by providing input and information to the Marketing team for use in creating sales and promotional materials; implementing processes to disseminate product information to branch personnel; works in conjunction with the Business Development team to create and present product training; and answering questions directly from store owners and personnel.
• Manages the entire product lifecycle for assigned product lines, from new product introduction to discontinuation.
• Maintains a capable and efficient staff by: defining positions, responsibilities, and expectations; interviewing and hiring; employee training and development; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Negotiates programs for special request items for store owners by quoting prices, selecting vendors, and purchasing items not included in the catalog.
• Performs other duties as requested by the supervisor.
• This position has a 10% - 20% travel component.

Position requirements:

• Bachelor’s degree (B.A.) from four-year college or university; five years’ experience; or equivalent combination of education and experience. An MBA is preferred, but not required for this position.
• Knowledge of the products, suppliers and business principles related to the HVACR wholesale distribution industry is preferred, but not required for this role.
• Knowledge of marketing principles and techniques.
• Knowledge of supply chain management concepts such as product purchasing, pricing structures, and inventory control.
• Strong skills in negotiating with partners to achieve a competitive advantage and long-term business partnership.
• Knowledge of Product Information Management (PIM) systems and processes.
• Knowledge of financial operations (i.e., cost of operations, return on investment, budgets).
• Ability to lead and influence others to meet department and organization goals.
• Ability to prioritize, collect and manage data to promote product sales.
• Project management skills: establishing objectives, timelines and deadlines; action planning to meet deadlines, evaluating current and future positions.
• Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems.
• Knowledge of human resource management principles and techniques, including hiring, training and orienting, coaching, motivating, and evaluating employees.
• Skill in providing constructive feedback to others.
• Ability to establish and continuously improve work procedures and systems.
• Ability to create a high-performance and engaged team.
• Ability to commit to a 10% - 20% travel component.

Johnstone Supply is strongly interested in hiring a great candidate that exhibits work behaviors & values that are conducive to building and maintaining a strong and effective company culture. These behaviors include:

• Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.
• Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly.
• One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.
• Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.
• Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.

Johnstone offers a competitive wage and benefits that include medical, dental, vision, life, LTD, 401(k) with company match, and PTO after 90 days. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience. If you are ready to take the next step in your career, apply now.

Visit our website https://www.johnstonesupply.com/our-history for more information about our growing company.

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