POSITION TITLE: Program Coordinator

REPORTS TO: Manager of Programs and Impact

FULL-TIME 35-40 HOURS, NON-EXEMPT some evenings and weekends required

APPLICATION: Must send cover letter and resume to careers@diversitycenter.org directly.

ORGANIZATION MISSION:

To inspire and support every member of the LGBTQ+ community by creating a culture of well-being.

COMMITMENT TO DIVERSITY AND EQUITY:

The Diversity Center strives to be a workplace that is representative of the community we serve. We are an equal opportunity employer and encourage applications from all individuals including LGBTQ (lesbian, gay, bisexual, transgender, and queer) people; people of all genders and gender expressions; Black, Brown and Indigenous People; People of Color; people living with HIV, and people with disabilities.

POSITION SUMMARY:

The Program Coordinator position is a full-time (32-40 hours a week) non-exempt position that participates in the designing, promoting, implementing and evaluating of programs. Additional responsibilities will be in coordinating and delivering trainings, organizing speaker panels, and providing experienced leadership in group facilitation, event planning and community outreach.

Anchored in the pillars of well-being and the areas of physical and mental wellness, this position will work with many populations within the LGBTQ+ community and frequently with youth and youth-serving organizations.

KEY RESPONSIBILITIES:

Program Development, Delivery, and Evaluation

• In collaboration with the Manager of Programs and Impact, set and deliver an annual calendar of programs, services, and program events.
• Utilizing project management and calendaring tools, create an execution plan which includes milestones, goals, outcomes and necessary organizational collaboration.
• Provide leadership in developing and facilitating youth engagement programs, support groups, activities and events. Design and implement program curriculum.
• Develop and implement awareness, marketing, and outreach strategies to expand program participation and authentic engagement with targeted populations.
• Schedule, coordinate and facilitate community education (speaker panels) and LGBTQ+ cultural competency trainings for public agencies, business organizations, educational and healthcare institutions, and other nonprofits as assigned. Assist with volunteer facilitator recruitment and training.
• Record and report program activities including required data collection and collection of narrative success stories that demonstrate progress toward strategic program goals.
• Develop and maintain department specific policies, procedures, and training protocols.

Relationship Management & Community Outreach

• Cultivate community engagement and volunteer opportunities in program delivery and event services.
• Support the development of population specific volunteer advisory committees that inform programming direction (ex: Transgender, Latinx, Youth, QCorps, 60+, etc…)
• As assigned by the Manager of Programs and Impact, serve as an organization representative in collaborative partner networks and at related community and center events and activities.
• Interface with other LGBTQ+ and allied agencies for assistance and collaboration aimed at building organizational capacity.

Other duties as assigned include activities associated with rebuilding and scaling programs at The Diversity Center.

QUALIFICATIONS INCLUDE:

• A proven commitment to The Diversity Center’s mission and values. Commitment to a diverse, inclusive and equitable work environment. Culturally sensitive and gender aware.
• Two or more years of experience developing and implementing evidence-based programs through personal leadership and/or in collaboration with community partners.
• Two or more years of experience working with middle and high school youth and school administration.
• One or more years experience in working with volunteers and community partnerships to accomplish goals.
• Demonstrated understanding of the importance of working with grant deliverables and data collection.
• Strong interpersonal skills, able to develop and maintain professional relationships with employees, volunteers, donors, board members, and all community stakeholders.
• Self-starter, able to prioritize overlapping projects and maintain organization to meet deadlines.
• General working knowledge of Google Workspace and Microsoft Office; including but not limited to: Google Docs, Sheets, Forms and Presentation. Salesforce experience is a plus.
• Excellent interpersonal, verbal, and written communication skills; public speaking, facilitation, and coalition building capabilities to balance interests, negotiate, and work with a variety of internal and external stakeholders.
• Reliable transportation and an ability to travel on a limited basis with some evening and weekend hours are required.
• Ability to pass a criminal background check.

NOTEWORTHY PLUSES:

• Experience working with diverse populations, including transgender individuals, queer people of color, and non-native English speakers.
• English/Spanish bilingual proficiency.
• Education in social work, mental health, human services, education, nonprofit management or other relevant fields. Two years of directly relevant experience may be substituted for educational background.
• Familiar with Santa Cruz, Monterey and San Benito Counties and/or Bay Area volunteer and LGBTQ+ networks and beyond.
• A general orientation to life keeps you upbeat and enthusiastic about your work and your teammates. By nature you lean towards the collective, and people are engaged and inspired by you.

SALARY AND BENEFITS:

This is a full-time non-exempt position working between 35-40 hours a week. The Diversity Center has undergone a compensation review, implemented a new professional staffing structure, and is offering a competitive salary and benefits package.

Highlights include:

• Hourly pay range $18-$35
• Medical, dental and life insurance
• Generous PTO and paid holidays
• Retirement plan
• Technology and mileage reimbursement policy.

This position will need presence within the community and the center. Occasional work-from-home options but contingent upon meeting organizational needs, coverage and physical presence with colleagues, partners and community. Schedule will be reviewed on a weekly basis and is subject to change to provide coverage within the center and out in the community.

Job Type: Full-time

Pay: $18.00 - $35.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Application Question(s):

• Do you live in the Monterey Bay or Silicon Valley area?
• Do you have at least two years of working in youth development?
• Have you worked in a nonprofit delivering programs to community?
• Do you have experience working with LGBTQ+ population?
• Do you have reliable transportation?

Work Location: Hybrid remote in Santa Cruz, CA 95062

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