Position Title: Room Attendant

Overview of Responsibilities:

This position is responsible for the cleanliness and overall appearance of the hotel guest room.

Housekeeping:

• Provides exemplary guest service by demonstrating a personal commitment to making every guest satisfied.
• Understands and promotes the company’s 100% Satisfaction Guarantee.
• Provides information to guests about hotel services and amenities.
• Cleans assigned guest rooms and public areas to meet hotel and franchise standards.
• Performs cleaning procedures in guest room that include changing linens/towels, dusting, vacuuming, cleaning bathroom, removing trash and replenishes guest amenities.
• Restocks housekeeping carts with supplies, linens and towels.
• Observes and reports repairs needed on any area of the guest room or public areas to supervisor or maintenance.
• Reports lost and found items.
• May perform duties as Laundry Attendant and House person as needed.
• Performs periodic or scheduled cleaning projects.
• Understands and performs basic safety, security and emergency procedures of the hotel.

Communication, Collaboration and Culture:

• Continuously promotes, communicates, and embodies the RMC culture.
• Practices and encourages a positive attitude among teammates to stimulate enhanced communication and collaboration.
• Actively participates on teams and meetings to promote the improvement of operating strategies, guest satisfaction and financial results.
• Able and willing to assist teammates and take on additional assignments.

Essential Skills and Experience:

• Experience in hotel housekeeping is preferred
• Interpersonal, verbal and written communication skills
• Ability to work within a team-based environment
• Ability to perform and manage multiple tasks
• Planning and organizational skills
• Technical Skills preferred - Microsoft Word/ Excel/Outlook/ SharePoint and Hotel Brand Systems

Working Relationships:

• Works and collaborates with housekeeping and maintenance teammates.
• Interacts with teammates within the hotel.
• Reports to General, Assistant, Executive Housekeeper, Housekeeping Supervisor and/or Operations Manager

Physical demands – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential position functions. While performing the duties of this job, the employee is regularly required to stand, walk, talk, or hear, and use hands to touch, handle, or feel. The employee is occasionally required to sit, climb, balance, stoop, kneel and reach with hands and arms. The employee will periodically lift and or move up to 10 pounds and occasionally lift and or move up to 35 pounds. Vision abilities required by this job include distant/close vision.

Job Types: Full-time, Part-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift

Work Location: In person

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