Service Manager Job at Mckinney Trailer Rentals

Mckinney Trailer Rentals San Diego, CA 92154

Mckinney Trailer Rentals, a rapidly expanding semi-trailer rental and lease company with over 35,000 trailers is searching for an experienced maintenance professional for the position of Service Manager for our San Diego location. The primary responsibility of this position includes preparation of semi-trailers for customer delivery, preventative maintenance, emergency breakdowns, parts inventory, recording and maintaining documentation of work performed, overseeing facility maintenance, and handling shipping/receiving of equipment in yard. We have just completed construction on a new 5 bay office and shop and looking for someone to help us grow in that market. Bilingual in Spanish and English a must.


Essential Duties and Responsibilities

  • Provides leadership and development to the team of shop and mobile technicians
  • Meets daily with sales and operations personnel to discuss filling upcoming orders and demands for equipment.
  • Plans, schedules, and distributes work to technicians.
  • Uses repair orders to record all work performed and submits a list of equipment numbers completed each day.
  • Writes estimates and purchase orders for repairs or modifications to trailers, tractors, equipment and containers.
  • Ensures compliance with all federal, state, and local government and company standards for reliability and safety.
  • Oversees shipping/receiving responsibilities, including inspecting, storing, and retrieving inventory.
  • Drives and spots equipment in yard.
  • Orders parts and reports all costs of equipment added to fleet.
  • Ensures that inspectors track all client bill backs.
  • Logs hours spent on repairs.
  • Responsible for the safe operation of shop and yard areas.
  • Other duties may be assigned.
  • Monitor branch parts usage and pricing and ensure correct parts are being used on equipment in accordance to Mckinney Repair Standards.
  • Oversee Mckinney Repair Standards and ensure trailers are repaired consistently to these policies at all branches.
  • Oversee a skill evaluation review of technicians that will be done annually by the Service Managers.
  • Conduct service review meetings as required with large national accounts to review performance and to assist with process improvements.
  • Helps ensure compliance with established safety policies.
  • Manage after-hours service /ERS program.
  • Develop, manage and measure mentorship program to assist with the development of apprentices.


Basic Qualifications

  • High School Diploma or general education degree (GED), or five years related experience and/or training; or equivalent combination of education and experience in management and supervision.
  • Have knowledge & expertise in fleet maintenance requirements.
  • Knowledge of vehicle components specifically related to the trucking industry
  • Ability to teach, coach, mentor and train
  • Ability to communicate and corroborate with senior management, branch managers, technicians and suppliers, both verbal and written.
  • Ability to handle fast paced, changing environment.
  • Strong negotiation skills.
  • Proficient in Word, Excel, Outlook, and databases


Physical Demands


While performing the duties of this job, the employee may be required to physically inspect trailers inside and out by climbing in and out of the trailer as well as underneath the trailer.


Work Environment


While performing the duties of this job, the employee is regularly exposed to working near moving technical parts, working in high precarious places, toxic or caustic chemicals, and risk of electrical shock. The employee is frequently exposed to fumes or airborne particles. The noise level in the work environment is usually moderate to loud.


About Us


Mckinney Trailer Rentals, headquartered in Brea, California, has been a leading provider of equipment rentals and leases in the Western United States, Colorado and Texas for over 30 years. In the past decade, Mckinney has had a 400% increase in fleet size and branch locations. Mckinney is a family-owned company whose focus is on prompt, quality service from long term employees. With fourteen locations and a workforce of over 250 dedicated employees, the company offers an impressive benefit package and innovative employee perks such as an annual clothing allowance. Our commitment to our customers and dedicated employees is what differentiates Mckinney from any of its competitors.


Visit our website at mckinneytrailers.com to find out more about our company!


The candidate must be able to pass a pre-employment background check and drug test.


Mckinney Trailer Rentals is an Equal Opportunity Employer




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